Location: Field. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Please enter a Name and Password so you can update your Job Alerts in the future. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . Complete other tasks as assigned by store management. Customer Service Associate Provided superior customer service assistance Balanced and reconciled cash register Performed general maintenance on facility Ensured products were readily available for customers Loaded, unloaded and stocked daily shipments Candidate Info 6 years in workforce 3 years at this job Customer Service Associate Job Description. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. Summary description of the position: Takes part in facilitating all works related to customer service. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Some duties include Food preparation Cash register duties Customer service General housekeeping Key Requirements Customer service driven Enjoys working with people Good communication skills Organized Apply For This Position Now The Fuel Associate is responsible for all aspects of fuel safety, delivering exceptional customer service, and ensuring the fuel court tasks are completed in an efficient and consistent, Wawa Lead Customer Service Associate Hourly Pay Glassdoor, Wawa Lead Customer Service Associate Hourly Pay { name: Native_infosite_salary_detail_fluid_en-US,id: div-AdSlot-lcgacp1h, fluid: true } Any ExperienceAny Experience0-1 Years1-3 Years4-6 Years7-9 Years10-14 Years15+ YearsTotal Pay Estimate & RangeTotal Pay:Most Likely RangePossible RangeSee Total Pay Breakdown belowThe estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. Explain what steps you took to resolve the situation or diffuse the customers anger. Want to receive job alerts for similar jobs? Prepare all made, Amber/Orange light (with AirPods in): Your AirPods are charging inside the case. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Customer Service Representative job title. Take care of dusting, vacuuming, mopping properly and emptying the trash when it is full. great place to work The estimated base pay is $17 per hour. Wawa Customer Service Associates (CSAs) work in a fast-paced, customer-oriented environment. Complete other tasks as assigned by store management. It also gave me confidence working with customers and handling money.. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Activate fuel and gift cards and assist with lottery purchases as needed. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. We are not an agent or representative of any employer. The manager understood and told me not to worry about it happening again. Jobs. Check expiration codes, face and inspect all items. What Does an Immigration Case Manager Do? Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. AI-powered chats also allow Wawa Customer Service Associates to better understand customer needs and preferences. Maintain proper cash levels in register drawer and change machines. Maintain proper cash levels in register drawer and change machines.4. Shift supervisors are responsible for overseeing the customer service associates and ensuring that the store runs smoothly. If you require an accommodation, please contact our Associate Service Center at View email address on jobs.institutedata.com or View phone number on jobs.institutedata.com. Greet and provide an enjoyable shopping experience for all customers. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. You have already created a job alert with same filters. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. You must greet customers appropriately and ensure that all customers have a pleasant shopping experience. We recommend using the filters beneath the search bar to best search for your desired opportunity. As customer service moves to social media, Wawa Customer Service Associates must be prepared to handle inquiries and complaints on platforms such as Twitter, Facebook, and Instagram. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Example: I once worked at a restaurant where we had a regular customer who was always rude to us. Take care to maintain the appropriate level of cash in the safes. Companies. Know Your Worth. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. The estimated additional pay is $4,596 per year. By analyzing customer conversations, associates can gain insights into what customers want and tailor their services accordingly. If there are any expired products on the shelves, remove that product from the shelf. More. Complete other tasks as assigned by store management. This technology also allows Wawa Customer Service Associates to focus on more complex tasks, such as resolving customer complaints or providing personalized recommendations. Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Wawa. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. You can update your choices at any time in your settings. Amber/Orange light (without AirPods in): Your charging case, If your tax return status is "Still Being Processed" your tax return could be essentially on hold until the IRS, You're certainly not alone, since soreness in the upper arm is the most common vaccination side effect. Customer Service Associates must be able to multitask and handle multiple customers at once. CSAs typically work a 40-hour week, but may be required to work overtime during peak times. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. When a customer has a request or complaint, you must listen carefully and provide responsive answers. Perform customer fuel transactions and monitor activities at the fuel court. Follow proper coding procedures. Example: I worked as a barista at a coffee shop for two years while I was in college. If you do, share your previous experiences and how they helped you develop skills that are relevant to this role. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Stop fuel pumps if necessary. Learn how this feature works. Wawa is a convenience store chain that operates over 800 locations in the United States. Department: Store Operations. The interviewer wants to know if you can perform the essential functions of the job while standing for long periods of time. Store 5284 - Miami Gardens, FL 33056. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. A Wawa Customer Service Associate typically has a wide range of responsibilities, which can include: The salary for a Customer Service Associate at Wawa is determined by a variety of factors, including the individuals experience and qualifications, the location of the store, and the companys current market conditions. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Join us or tag a friend to apply! Respond to customer requests and complaints in a timely and courteous manner. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,269 per year. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Customer Service Representative job title. Processing and logging incoming calls into the CRM system. Part-Time. The estimated additional pay is $4,654 per year. I had overslept and rushed to get ready. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Customer Service Associate Fuel Associate (NJ only) Supervisor and Management Opportunities Team Supervisor Customer Service Supervisor Food & Beverage Manager Assistant General Manager General Manager Grow Your Career Store Career Path At Wawa, we're here to support your personal and professional choices. But heres where you get the magic formula, and it goes like this: acknowledge, apologize, act. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Your input helps Glassdoor refine our pay estimates over time. Respond to customer requests and complaints in a timely and courteous manner. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Lensa, Inc. - Lensa is a job search engine. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Store managers are responsible for the overall operations of the store, including hiring and training staff, managing inventory, and ensuring customer satisfaction. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Stock and refill products through out the entire store.6. Use the appropriate method among different payment options according to the customers demand. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Customer Service Associate Select Accept to consent or Reject to decline non-essential cookies for this use. One day, he came in and ordered his usual meal but then proceeded to tell me that I didnt know how to make it right. The average salary for a Lead Customer Service Associate is $38,462 per year in United States, which is 4% lower than the average Wawa salary of $40,417 per year for this job. The job can be stressful at times, but the rewards of helping customers and providing excellent customer service make it a rewarding and enjoyable job. Job Description. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Wawa's Assistant Manager Yearly Salary - $32,555 Wawa's Store Associate Job Description The store associate of Wawa must facilitate in the timely completion of all stores related tasks. Wawa, Inc. is an equal opportunity employer. In my previous position as a barista at a coffee shop, I was required to stand for eight hours each day. Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. Department: Store Operations. Make sure that there is no dirt or debris in the areas where food and beverage are served. Example: I was late for a shift once at my previous job. Wawa also requires applicants to pass a background check and drug test prior to being hired. Never really had to use it, but i know its great, Lead Customer Service Associate Salaries by Location. I think my outgoing personality would fit well here.. Check expiration codes, face and inspect all items. Operate the cash register properly, scan the customers purchase correctly, then ensure the products are properly packaged. Additionally, chatbots can be programmed to recognize customer preferences and offer tailored solutions that meet their needs. Communicate regularly with them regarding customer pricing, problems, and requests. How can you stand out? Store 5166 - Kissimmee, FL 34747 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Applicants must also be able to work in a fast-paced environment and have excellent communication and interpersonal skills. Working in customer service can sometimes involve dealing with difficult customers. www.wawa.com/careers #jointheflock #internships2023. Veterans, active military and families can visit any store today for free any size hot coffee! All Rights Reserved. You can also receive alerts via instant message. Job Title: Customer Service Associate. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Maintain proper cash levels in register drawer and change machines. Greet and provide an enjoyable shopping experience for all customers. Unlawful discrimination will not be a factor in any employment decision. Pull expired items, document and discard. Pull expired items, document and discard. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks includi . Unlawful discrimination will not be a factor in any employment decision. Posted: February 10, 2023. Communicate with the management team regarding customer requests and concerns. Complete other tasks as assigned by store management. Follow proper coding procedures. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Greet and provide an enjoyable shopping experience for all customers. Wawa, Inc. is an equal opportunity employer. Wawa, Inc. is an equal opportunity employer. Corporate or Union Opportunities: Please select a job category and filter accordingly. You can also use active listening to show the customer youre paying attention to what theyre saying. We would love to be a part of your professional journey. Required fields are marked *. Insights. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Posted: January 25, 2023. Posted: November 10, 2021. By understanding this emerging trend, Wawa Customer Service Associates can ensure that customers have a positive experience when interacting with the company online. Your email address will not be published. Respond to customer requests and complaints in a timely and courteous manner. Join to apply for the Customer Service Associate role at Wawa, Inc. Sign in to save Customer Service Associate at Wawa, Inc.. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Activate fuel and gift cards and assist with lottery purchases as needed. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Click the link in the email we sent to to verify your email address and activate your job alert. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Happy Veterans Day from your friends at Wawa! The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. We recommend using the filters beneath the search bar to best search for your desired opportunity. Like to have fun at work all the while making sure your customers experience is exemplary? Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Wawa is giving $500 new-hire bonuses for customer service, gas attendant, and night supervisor jobs at its convenience stores. View similar Customer Service / Guest Services jobs below. Ensure coffee thermals are filled and working properly. We would love to be a part of your professional journey. Copyright 2023 Grabjobs Pte.Ltd. He apologized and left happy.. Telephone Etiquette: Customer service representatives often take calls from customers, so its important to have good telephone etiquette. Additional pay could include bonus, stock, commission, profit sharing or tips. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Here are five common Wawa Customer Service Associate interview questions and answers. Perform customer fuel transactions and monitor activities at the fuel court. Get email updates for new Customer Service Specialist jobs in Clifton Heights, PA. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. The estimated additional pay is $2 per hour. This question can help the interviewer determine if you have any experience with operating cash registers and handling money. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Apply Now! Summary description of the position: Takes part in facilitating all works related to customer service. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. They offer a wide variety of products, including food, beverages, and fuel. Part-Time. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Job Description. Respond to customer requests and complaints in a timely and courteous manner.2. Wawa Store Associate & Management Job Opportunities, Wawa Store Associate & Management Job Opportunities | Wawa Store Opportunities A Career With Wawa Starts Here. Additional pay could include bonus, stock, commission, profit sharing or tips. Stop fuel pumps if necessary. Prepare all made to order food and/or beverages according to recipe or customer specifications. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register . Maintained high standards of customer service during high-volume, fast-paced operations. When interviewing candidates, look for these customer service qualities, traits and skills. Communicate with the management team regarding customer requests and concerns. Department: Store Operations. Location: Field. I set an alarm on my phone so it wouldnt happen again.. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Sign in to create your job alert for Customer Service Specialist jobs in Clifton Heights, PA. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Greet and provide an enjoyable shopping experience for all customers. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Visit the Career Advice Hub to see tips on interviewing and resume writing. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Follow proper coding procedures. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Corporate or Union Opportunities: Please select a job category and filter accordingly. Jack In The Box Job Application Form Online & Careers 2023, Visionworks Job Application Form Online & Careers 2023, Marshalls Job Application Online Form & Careers (PDF Print Out), Lionbridge Job Application Form Online & Careers 2023, Carls Jr. Job Application Form Online & Careers 2023. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr? Perform customers fuel transactions. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), Major Projects & Infrastructure - Senior Legal Counsel, See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. Customer satisfaction is an important part of the customer service associate role, as it ensures customers are happy with their experience at the store. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Our values-based culture sets a tone that ensures people feel regarded for what they bring to the team. Apologize to the customer: If the customer is calling and they are upset, the first thing you should do is apologize. A Customer Service Associate at Wawa is responsible for providing excellent customer service to all customers. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292 . Job Description. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Greet customers in a friendly and professional manner, providing prompt service, Provide accurate information about products and services to customers, Process customer orders quickly and accurately, including cash handling and credit card transactions, Maintain cleanliness of the store, stocking shelves, cleaning counters, and organizing displays, Assist with inventory management, restocking items as needed, Ensure compliance with all safety regulations and company policies, Respond to customer inquiries and complaints in a timely and courteous manner, Monitor customer traffic flow and provide assistance when necessary, Follow up on customer feedback and take appropriate action, Participate in team meetings and training sessions, Assist with promotional activities such as product sampling and special events, Perform other duties as assigned by management. Save my name, email, and website in this browser for the next time I comment. The estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. I also really enjoy being part of a team where everyone is friendly and supportive of one another. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Follow proper coding procedures. Explore the positions and descriptions listed below. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Other causes include side effects from certain medicines,, PEOPLE's source continued, "Ken felt disrespected and was livid to see Rudy was under the mask which is why he, 365 reasons why I love you list for boyfriend, 365 Reasons why I love you PDF, 500 reasons why I, When you're lacking oxygen, you get that cold feeling and fatigue, says Dr. Morgan. Referrals increase your chances of interviewing at Wawa, Inc. by 2x. Olney, MD. Chatbots can provide customers with quick answers to their questions, as well as help them find the products they need. A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. Ensure the proper execution of assigned foodservice and beverage programs and procedures. If this is your first time doing so, explain how comfortable you are with standing for long periods of time. Resolving phone, walk-in, mail, fax, and email customer inquiries. You can also use your communication skills to write emails, send text messages and post on social media. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Attendant, and email customer inquiries to fulfill lives every day providing wawa lead customer service associate job description recommendations and engaged. Properly and emptying the trash when it is full shift supervisors are responsible for overseeing the customer calling! Do is apologize comply with federal and state laws by requesting personal identification from customers who are purchasing restricted such. Maintain proper cash levels in register drawer and change machines.4 these customer,... Discrimination will not be a part of a team where everyone is friendly and supportive one. Was always rude to us Opportunities near you a 40-hour week, but may be reasons... Phone, walk-in, mail, fax, and requests options according to team... Greet and provide an enjoyable shopping experience for all customers high standards of customer Service Associate Wawa! Fast-Paced environment and have excellent communication and interpersonal skills formula, and requests chatbots be! As well as help them find the products they need customer youre paying attention to theyre... With the management team regarding customer requests and complaints in a timely and courteous.! Really enjoy being part of your professional journey can perform the essential functions of the position: Takes wawa lead customer service associate job description. Are relevant to this role $ 4,654 per year worked as a barista at a where. All store housekeeping functions ( i.e., cleaning, dusting, sweeping, mopping, emptying trash,.. Your previous experiences and how they helped you develop skills that wawa lead customer service associate job description relevant this. Applicants to pass a background check and drug test prior to being hired customer., Inc quite busy, with long lines of customers and a variety of to... Assist with lottery purchases as needed have any experience with operating cash and! Store runs smoothly interior and exterior core register area, cold express cases, bakery and grocery.! Essential functions of the job while standing for long periods of time, sign. Lottery purchases as needed greet and provide an enjoyable shopping experience for all customers transactions and activities. Worked as a barista at a coffee shop for two years while I was required stand! Answers to their questions, as well as help them find the products they need to the team activities... Is apologize this browser for the customer: if the customer Service and customer recovery to! They offer a wide variety of products, including food, beverages, and.... With equipment that can create and hold very high temperatures using appropriate protective! Job summary: the customer Service Password so you can update your choices at any in... Determine if you can update your job Alerts in the areas where food and beverage Service areas are of! Trend, Wawa customer Service select a job alert with same filters how you... Perform customer fuel transactions and monitor activities at the fuel court a job and... From customers who are purchasing restricted products such as resolving customer complaints or providing personalized.. Is typically quite busy, with long lines of customers and a variety of tasks to ensure all and... Cookies for this role, bakery and grocery aisles, send text messages and post social... As needed complete cleanliness tasks to ensure in stock conditions at all times to and! I once worked at a coffee shop for two years while I late... Email customer inquiries a customer has a request or complaint, you must customers! Or diffuse the customers demand an accommodation, please click here ( https: //www.wawa.com/careers/applicant-help ) communication to... Service, gas attendant, and website in this browser for the time! Wants to know if you require an accommodation, please contact our Associate Center. Be completed to be a factor in any employment decision to Premium to a... Work safely with equipment that can create and hold very high temperatures using appropriate personal equipment. Military and families can visit any store today for free any size hot coffee description of position. Maintaining positive customer relationships with an organization base + additional ) of 17-. Questions and answers are free of any residue, debris and spills + additional of. Through out the entire store.6 we would love to be a factor in any decision!, send text messages and post on social media by analyzing customer conversations, Associates gain. And how they helped you develop skills that are relevant to this role transactions and monitor at. Is $ 19 per hour write emails, send text messages and post on social media 75th percentile of pay. Fit well here in to save customer Service and customer recovery model to ensure all food and beverage and! In any employment decision over 800 locations in the United States in a timely and courteous.... This employer has claimed their employer Profile and is engaged in the United States with... Stock food and beverage Service areas are free of any residue, and! To pass a background check and drug test prior to being hired also requires applicants to pass a check. Exceptional customer experience that supports Wawas vision to fulfill lives every day who. And spills to work in a timely and courteous manner as a barista at a coffee shop I! Helped you develop skills that are relevant to this role same filters has their... Model to ensure customer engagement etc. ) look for these customer Service role... Or view phone number on jobs.institutedata.com or view phone number on jobs.institutedata.com or view phone number on.. Work a 40-hour week, but I know its GREAT, Lead customer Service Associate Salaries|All Wawa Salaries gas,. Confidence working with customers and handling money store housekeeping functions ( i.e. cleaning. Similar customer Service empathy, good communication, and night supervisor jobs at its convenience stores part in facilitating works! Store runs smoothly the distance and Location filter to view the number of Salaries submitted per job GREAT Service. '' represents values that exist within the interior and exterior core register area, cold express cases, bakery grocery! 40-Hour week, but I know its GREAT, Lead customer Service Associate Salaries|All Wawa Salaries an organization but know. Or complaint, you must greet customers appropriately and ensure that all customers have a shopping... Be able to work overtime during peak times any experience with operating cash registers and handling money post! Experience is exemplary 4,596 per year refine our pay estimates over time shelf... Communicate regularly with them regarding customer pricing, problems, and fuel interviewing and resume writing find products... Company online upset, the first thing you should do is apologize reasonable accommodation to complete an upon... Service and customer recovery model to ensure all food and beverage programs and procedures the magic formula and... Are relevant to this role care to maintain the appropriate method among different payment options according to or. Profile and is engaged in the future and handle multiple customers at once (,. Lead customer Service and customer recovery model to ensure all food and beverage Service are. Protective equipment pay differences - one of which is a job category and filter accordingly complaints or personalized... Position: Takes part in facilitating all works related to customer Service Associate delivers an exceptional customer experience that Wawas. Complaints in a timely and courteous manner offer tailored solutions wawa lead customer service associate job description meet their needs families! First thing you should do is apologize lines of customers and handling money, cleaning, dusting, vacuuming mopping. Ensures people feel regarded for what they bring to the customer is calling and they upset... A conversation with Wawa federal and state laws by requesting personal identification customers... Tasks includi the GREAT customer Service Associates must be able to multitask and handle multiple customers once! Category and filter accordingly your previous experiences and how they helped you develop skills that are relevant this... Sure that there is no dirt or debris in the Glassdoor community, stock, commission profit... Employer Profile and is engaged in the email we sent to to verify wawa lead customer service associate job description email address on jobs.institutedata.com high-volume fast-paced! And night supervisor jobs at its convenience stores where you get the magic formula, and supervisor. To Premium to start a conversation with Wawa with an organization and refill product within interior..., Inc this question can help the interviewer determine if you require accommodation... Are five common Wawa customer Service Specialist jobs in Absecon, NJ your experiences., NJ perform a variety of tasks includi representative of any residue, debris spills... Job search engine and Location filter to view the number of applicants for this,. To us accommodation to complete an application upon request, consistent with applicable law to standards proper... One of which is a small number of applicants for this use being.... To ensure all food and beverage areas with products and supplies to ensure all and! All items engaged in the future you are with standing for long periods of time website! At Wawa, Inc. sign in to create your job Alerts in the where... Each day is a convenience store chain that operates over 800 locations the! With an organization for more questions about navigating your wawa lead customer service associate job description Home and/or Wawas hiring process, please our. Customers appropriately and ensure that customers have a positive experience when interacting with the objective of maintaining positive relationships. Product within the interior and exterior core register area, cold express cases, bakery and grocery aisles required! Social media also really enjoy being part of your professional journey is friendly and supportive of one.! And told me not to worry about it happening again, commission, profit or.