In other words, can we have more than 2 time slots reserved on DAS? We feel that it couldn't hurt to ask when you request DAS, but be prepared to have a back-up plan as it's not a guarantee. Scroll down to "Ready to Chat with a Cast Member?" Magic Key Pass Information. It was quite impressive to see the process to get a wheelchair onto these rides. Since the child does not have their own ticket, the DAS would be linked to the adults ticket. I know going into my vacation that I'm going to just have to take my anxiety medication like clockwork and suck it up to get through the lines and everything. So I really feel the first person I spoke to was just not listening to anything I said. Check out our post on Disney World tips to make your trip magical. Create an account to follow your favorite communities and start taking part in conversations. If you plan it right, it can really work out to your advantage! Perhaps look into other options if you get denied again. They will tell you "the current wait time is 45 minutes, so you can come back any time after (gives you a time 45 minutes from the current time).". Both Walt Disney World in Florida and Disneyland in California offer what is known as the Disney Parks Disability Access Service (DAS) card to guests with disabilities that are not apparent - i.e., they are not confined to a wheelchair, scooter, or other mobility assisting device. Anyone in the party may modify the reservation, but the guest with DAS must enter the attraction. DAS pass are for disabilities!!! just we use to use the virtual queuing system for my daughter and my understanding this is replacing and I want to make sure its sorted be for we fly out in September, I know its early but all very excited as its been a few years. Put the key in a safe place! Can Genie + be used to reserve more than one ride at a time and can a DAS pass and Genie + be used together? I have with rheumatoid arthritis and although not in a wheelchair suffer with fatigue and unable to stand around for long periods . There are some really good touring plans out on the internet that can help you find the best times to go to each park to avoid the really long lines. That means that if the ride for Soarin is 30 minutes when you check your app, you can then book a DAS for Soarin to arrive in 30 minutes or later. When you step foot in the park, the DAS button will activate on the apps of everyone associated with that DAS reservation. Can I cancel a reservation? Oh, yeah, I said diapers are not an option because she won't do it. Monthly news, planning tips and special deals. All Rights Reserved. As for rides, check out our full list of disability access post to see how each attraction can accommodate guests needing special assistance. No, DAS is valid for 60 days once registered. At Hollywood Studios, we were not able to book Mickey & Minnies Runaway Railway or Rise of the Resistance. 7:00 AM to 11:00 PM Eastern Time. Comment your thoughts below. Hi I'm diabetic and have to use the toilet quite often so standing in a long queue is not a option would I be able to get a das ? Disability Access Service (DAS) is a wonderful attempt by Disney to help disabled people. Living With the Land and Space Mountain had a wheelchair sign by the Lightening Lane, for example, and they ushered us over there (we had a DAS for Space Mountain anyway). The Disney buses were amazing with the scooter. You guys have, hands down, the best crowd calendar!" Several others questioned why the original poster thought an ADHD and Anxiety diagnosis would even qualify their child for the pass, claiming theyd be taking it from someone who truly needs it.Moderators have since locked the thread, prohibiting future comments. I read about others who waited only a few minutes (one person went on first thing on a Saturday morning). There's more to Disney then just the fastpass rides. Once approved, the cast member will book two Advance Selections for each day of your visit. Of course this is good advice ALWAYS. You can register for DAS in advance here (though we've heard from around the Frog Pond that international guests cannot use this DAS Advance service), or register at Guest Services once you've arrived at the parks. Im told I must register on the day. 5) Disney is giving you accommodation, but not advantage over other guests. There is a wheelchair/scooter waiting area at each Disney bus stop. 20002023 Undercover Tourist. Like everyone else, we were up at 7 am paying for Rise of the Resistance and Mickey and Minnies Runaway Railroad to ensure we got to go. Another member of your party can obtain a return time, but the guest with DAS must enter the attraction with the party members. You are using an out of date browser. Generally, Guest Services does not keep records and policies could change, so it's not guaranteed. If I'm eligible for it, I'll have it for every time that I visit for the next 60 days? You need to be able to explain your disability, but more importantly explain how the DAS will help. Once you have tapped in at both touchpoints in the queue, you are able to book your next experience. Don't forget to take advantage of the 4+ Fp+ you can get each day! You can only make one Genie+ selection at a time, but you can have overlapping Genie+ selections. Guest Relations cast members are well versed and will walk you through the DAS process. We went to disney in 2018 and my then 3 year old suffered really bad with heat stroke and went to the emergency room and was on antibiotics last time we came to orlando. Disney handheld devices are available from Guest Relations at all 4 theme parks on a first-come, first-served basis. Sign in. If you get denied, try calling again. Because you can only choose the next available time window, the window can start as soon as five minutes later or hours away, depending on the ride and crowds. Oh, yeah, I said diapers are not an option because she won't do it. Go to that attraction during the allotted time and enjoy! In visits past, Guests would be required to visit Guest Services upon arrival at the parks in order to obtain their DAS pass, which would be linked to their account, would be effective through their stay, and would include an additional 5 party members. They also offer handheld devices with assistive listening, audio description, and captioning, which you can also register for at Guest Relations. I explained that waiting in lines for a long time with my anxiety cause me to have panic attacks and I become overwhelmed and over stimulated. But RC must scan in for Soarin if the rest of us want to go on it using the DAS. Please empty this comment field to prove you're human. We will be arriving in the USA two day before our tickets start. If they wanted to go on rides with members of the other family, how would that work? We hope this helps! She hasn't run into any problems yet, but I think the Poise pads are a great idea that she may be amenable to. You can also purchase individual Lightning Lanes and select an arrival window. We learned that the hard way. They cannot sweat or regulate their temperature. Yes, a child under three years old can still receive a DAS pass. This allows us to bring you the most interesting, entertaining, and unique entertainment experiences, covering theme parks, movies, TV, video games, and special events. However, the issue over anxiety is not unique. You do not need to purchase Genie+ or individual selections to utilize DAS. When chosen, they reflect the current standby wait. The person using the scooter is the first one on, and the drivers were all great about helping to get it in place and securing it. Once your boarding group is called, cast members will direct you on using DAS. Depending on the experience, guests utilizing a wheelchair or scooter will either wait in the standard queue or receive a return time at the attraction that is comparable to the current standby wait.". Today, the DAS is fully digital and integrated into your ticket or MagicBand, so no additional card or media is needed. Otherwise, you can register at Guest Services once you've arrived at the parks. At home, Jen enjoys writing, thrifting, hanging with family, watching movies, volunteering, crafting, and planning her next Disney trip. Heres what you can expect from the DAS when you visit Disney World! In 2013, Disney moved to the Disability Access Service Card, which allows guests with disabilities to reserve a time for an attraction, similar to the current FastPass system. I know that skipping lines isn't really going to do a whole lot for me because everywhere else in the park is probably going to be crazy as well. Hi there, I think this is the case sadly. Otherwise, I guess you've got to take your device with you everywhere and keep it from going dark, because you're going to be waiting pretty much all day. As she wont have her own ticket, just wondering if it is still an option? We will be travelling in august this year, both myself and my husband have mobility issues and my two children are autistic. You can register in advance for the DAS pass Disney World between 2 and 30 days before your first day in the park, by calling trying to do the video call with the DAS office (even if your second, third days etc are more than 30 days out). I am really worried this may happen again. The maximum is six guests per DAS. 2023 MARVEL. In the past when using the DAS pass the person assigned to the DAS scans their magic band first and then the 5 people going along scan their magic band. You can access it byclicking on the bottom three lines and scrolling down the menu. Know that if you need it, they will stop the ride so the person can get on safely. |, apply for a temporary disabled parking permit, The Ultimate Guide on When to Use Express Pass at Universal Orlando, The Very Best Times to Visit Disney World in 2023 and 2024, The Very Best Times to Visit Universal Orlando in 2023 and 2024. Make sure everyone in your party is linked in My Disney Experience so everyone can be included in DAS plans. For sure genie+ is helpful for those with a lot of cognitive issues but this probably wont help OP quite as much. I am annoyed as this seems unfair and misleading. You cannot register at Disney Springs. We had to wait longer for that boat, as there was someone waiting before us. Thank you so much for your reply. Hi, is this available to non-USA residents? Learn more about how eligible Guests can register in the Disability Access Service (DAS) program before and during a park visit. Thanks so much for any help you can give me! Test Track was closed during our 8-9 pm window at Epcot. She was asked at each ride if she could transfer (i.e. We've already researched the details most important to families. Since each DAS can have 5 guests (6 party total), then would 2 DAS members can link total of 12 in a party in one Disney My Experience account OR need two Disney account then link two separate Disney account together to allow all 12 be on same party? Second, the amount of people who are dismissing someone's anxiety with out any first hand knowledge of how it feels, or with out more info is crazy. Disney World's Disability Access Service (DAS) provides assistance for guests and families with disabilities to navigate more easily and enjoy the parks. If you've used DAS, we'd love to hear your thoughts about it. For Walt Disney World dining, please book your reservation online. Transfer from a scooter to a wheelchair is required at Pirates of the Caribbean, Buzz Lightyear Astro Blasters, Spaceship Earth, Twilight Zone Tower of Terror, and probably others. My question though is since it only lasts 60 days, I going to be visiting Disney World again this October with friends. When you talk with them, you don't need a doctor's note but you will need to explain your dad's needs so they can figure out how to best accommodate him. Then you can leave the attraction and come back when the return time arrives - then they usually put you through the FastPass line. What do these rides have in common? My question is: It's very confusing when I enter the gates of EPCOT, will I be able to register for additional rides on DAS, through the app, or can I not register because I already have 2 rides/time slots scheduled? With the DAS you will use the Lightning Lane entrance. I did see this restriction about USA only, but when I looked today it was gone. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Once youve experienced an attraction, you can receive another return time. Disney offers a Disability Access Services pass, DAS for short. You are so welcome, Brittany - thanks for hopping by! Return times are valid until redeemed prior to park closing. That rule was abolished years ago after people "scammed" the system which is really unfortunate. | Privacy Policy | Terms & Conditions | Accessibility, As to Disney photos, logos, properties: Disney, WIZARDING WORLD and all related trademarks, characters, names, and indicia are & Warner Bros. Entertainment Inc. Publishing Rights JKR. 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