Don't forget to take photos of the material produced as you go along, and if your workshop contains pitches, record them so that you can remember them if necessary. For example: The step browses through potential matches could be propelled by the user goal of wanting to meet new people. You find the fun and snap! A Design Thinking workshop is facilitated meeting where multi-disciplinary teams plan and prototype user-centered designs. If your workshop takes place over several days, take the time necessary at the end of each day to write down the big ideas of the day. For example, a cupcake is designed to be eaten by one person, a low-cost treat that doesnt warrant a special occasion. Activitycreate an empathy map (10 minutes): Each participant divides their page into four quadrants: says, thinks, does, and feels. Are they realistic? Who you are (if youre conducting a workshop with a client). Take the time to be well prepared. They will also be your workshop participants. Sharing user journey maps, reflection and discussion (10 minutes): At the end of the ideation phase, put ten minutes aside for presenting and reflecting on all the user journey maps created. Did the team have any feedback for you as the facilitator? There are many tactics to facilitate a workshop, which are all well documented in the many books that have been written on the subject (shoutout to. For example: Getting started, browsing the app, interacting with other users. There's often not a whole lot of difference between outrageous and brilliant. Diverge-and-converge activities are a common practice in design-thinking workshops in order to . What is a meaningful problem statement? This is where your participants will narrow down the broader design challenge (how might we improve the user experience for LoveFoundry customers?) . Ask your Design Thinkers how they enjoyed the workshop and what theyve learned. Where did the insights come from? We might also wish to consider if the idea excites us, as innovative ideas should light a spark within us to have the drive and momentum to carry it through to the next stage of the process. Create 3D versions of our cake design with card and paper, and layout the ingredients around each prototype. We would love to hear from you! Now were going to consider the agenda in more detail, going through all the elements that make up a successful Design Thinking workshop! sustainability, carbon footprint), Open a new workshop calendar (ex. Technical tangents and These are the people your solutions must serve, and they are a constant source of inspiration. The most productive Design Thinking workshops reduce the need for follow-ups by having all the right data on hand for decisions. What are we working with? But how can we make it easier for newbies to grasp the five stages of the design thinking process and see how they can apply them in their day-to-day work? This is also a great opportunity to understand what good looks like to the different members on your team by requesting they bring inspiring solutions. As explained by the Nielsen Norman Group, a journey map is a visualization of the process that a person goes through in order to accomplish a goal. Its always a good idea to kick off the workshop with an ice-breaker. While there are many ways to describe the process, weve broken it down into three steps: Prepare, Facilitate and Document. There's often not a whole lot of difference between outrageous and brilliant. These are the mindsets. It may involve employees from different departments coming together to tackle a company-wide problem or individuals from the same team focusing on a department-specific challenge., A workshop that promotes cross-collaboration between teams, and which contains individuals with a wide range of specializations, will bring the most innovative and effective results to a Design Thinking workshop. This might also be balanced with our budget and our time. 14 Ground Rules for Workshops. This email is also your opportunity to assign any relevant pre-work, such as an ask to bring specific design inspirations. When tackling this somewhat tricky task, there are two golden rules to bear in mind: It might be tempting to cram in as much as possible, but the workshop will just end up feeling rushedwhich is not conducive to creativity! We're here to help with this collection of simple and effective team building activities! With your objectives in mind, you can begin the planning process. If your workshop takes place over several days, take the time necessary at the end of each day to write down the big ideas of the day. For this part of the workshop, participants will need plenty of Post-it notes and a large surface to work onsuch as a table, wall, or whiteboard. Our rule of thumb is "3:1". As the facilitator, you then have to ask team members to list why these ideas are so bad. Presentation of problem statements (20 minutes): Ask each participant to share their problem statements and how might we questions, with a brief explanation as to why they decided to focus on this particular problem. In this workshop, well ask the group to approach the problem of baking a cake. Share one example of a product or service that left a positive impression on you.. Its also a good idea to have a camera on-hand so you can document the workshop. Activitycreate mobile screens (15 minutes): For each step in the user journey, participants will sketch out the user interface (i.e. There are many ways to create a fun atmosphere: choose dynamic icebreaker activities, create moments of friendly competition between the teams (with prizes to be won), put music on during break times, or even, in the case of a workshop lasting several days, plan an activity as a break from the workshop agenda to strengthen team ties. Some common challenges that a Design Thinking workshop can be used to address include:, A facilitator is the individual responsible for organizing and running a Design Thinking workshop. Design Thinking workshops enable you to spread this value across your organization (or your clients organization). You can divide the journey mapping phase of your Design Thinking workshop into the following activities: Now for the fun part: building prototypes and testing ideas! Your email address will not be published. Participants should come away with an understanding of how Design Thinking can be used in the real world, so explain what would usually happen nextturning paper prototypes into wireframes and, eventually, clickable prototypes to be tested on real users, for example. You can learn all about, Activitycraft a point of view (10 minutes): Based on their empathy maps from the empathise phase, ask participants to create a point of view statement. and we established a list of our key tips. Below, Ive collected a few more tips you might find useful if you are using your own design or trying another approach entirely. How? Ground rules are monitored by the whole group, for the group. The level of detail you decide to document your workshop with should be based on the scale of your project short Design Thinking sessions with a core team dont require the same level of scrutiny as larger projects with extended teams who meet infrequently. A birthday cake is designed and baked for several people. That means having a beginners mind and the confidence to share. Is it to uncover new opportunities, solve a specific user problem, or improve a product or feature? Design thinking is a highly iterative process, where insights from one activity often reframe the original opportunity. If youre running a workshop for a client, you might print display advertising campaigns from three of their biggest competitors, for example. Maximum: 50 . Sharing relevant inspiration is an effective way to build a collaborative atmosphere while bringing fresh perspectives into workshops. Create and validate an innovation for and with your clients, customers or users. In the simplest definition, design thinking is a human-centered approach to problem-solving. Our graduates come from all walks of life. Start by welcoming everybody to the workshop and setting expectations. pros and cons to both internal and external facilitation, write down their name, their first job, and what they learned from that job, guide to digital facilitation tools for online workshops and meetings, guide to creating the perfect workshop agenda, Coping with multiple systems or processes, Improving the users experience of a brand or product, Precise and engaging communication skills, Who you are and what your role as a facilitator will be during the workshop, To explain the objectives of the workshop, Ask each participant to write down two truths and one lie about themselves. Please add your ideas to the comments below! Because the. Design thinking is for everyone! As a facilitator, you could mention that this form of research could identify with our Empathize stage, as well as our Ideate stage. When you use Design Thinking methodology in a co-creation workshop, its undeniable that being well-prepared is essential to ensure its success. It is one of the hottest buzzwords of today, easily found in articles and in the news. For your Design Thinking workshop, ask your participants to pair up and take it in turns to play the user. If working with several personas, consider breaking out into smaller groups focused on one persona. A pain-point could be that they dont find any suitable matches in the local area. 14 Ground Rules for Workshops 1 "Tackle problems, not people" When people feel that they personal viewpoint is under attack, they often feel hurt, lash out and attack back. It is important to . Are you ready to get started? A way in which this cake design process could be elaborated is in the context of creating the workshop alongside a schools Home Economics class, or other groups who regularly have access to kitchens and cooking equipment. When preparing your workshop, insist that the list of participants include representatives of all the teams affected by the issue to be resolved. This is also a good time for questions. Feel free to mix up ideas that will keep your workshop engaging! Do you sometimes feel that the good old pen and paper or MS Office toolkit and email leaves you struggling to stay on top of managing and delivering your workshop? Define, Ideate), Select 1-2 activities to support each step (15 min 3 hr), High-level summary including objective and outcomes, Pre-workshop assignment (ex. Like any design project, be sure to continuously iterate and improve upon your Design Thinking workshop. When introducing design thinking to beginners, it can be helpful to start with a simple, small-scale problem. When preparing your slides, plan to include four basic types: While a save-the-date should follow shortly after youve identified your team, the pre-workshop email is typically sent a few days before the workshop. Consider the following list of sections as inspiration for what to include in your post-workshop documentation: When it comes to communicating complex ideas quickly, having a library of visualization techniques on hand is critical. Regardless of the activities chosen, the goal here is to create a prioritized list of stories spanning the entire experience. Ask the group to consider the following: This is also a good opportunity to assess the current user personas the team are using. These visualizations not only help teams describe ideas, but also interpret data and make informed decisions. Always one to evangelize and advocate open thinking when it comes to 'Digital Experience Design', and having played a gamut of roles from being a 'Multimedia Designer' since 2004, to being a . However, Design Thinking is perhaps most commonly used when a problem cannot be solved using traditional methods, and needs to be approached from a more creative or innovative angle. We back our programs with a job guarantee: Follow our career advice, and youll land a job within 6 months of graduation, or youll get your money back. Activityadd functionality to mobile screens (15 minutes): Now participants will turn their sketches into low-fidelity paper prototypes by adding functionality. Whether brand new to the idea or a design professional, this way of thinking and collaborating, can often give us innovative, surprising and ground-breaking solutions to the challenges we face every day. Another common error is to focus too heavily on presentations. Next, youll move onto the define phase. It serves as a rudder for cross functional teams working on complex projects, and takes 3 5 days to complete. 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