The policy, therefore, specifies factors to be considered before a return is processed . You can keep things hassle-free and easier for Sephora staff by keeping your receipts and original packaging until you know youre happy with your purchase. Some may be curious about what Sephora does with returned items. For online and third-party marketplace purchases, items can be returned via mail using Sephora's pre-paid return shipping label, but the refund can take up to 30 days to process. From makeovers to personalized skincare consultations, Get inspired, play with products & learn new skills, Ask questions, join challenges, and get recommendations from people like you, Discover topics tailored to your beauty interests, Add your photos and get inspired by fellow beauty lovers, Sign in to Sephora for a more personalized experience, Reorder it from in-store and online purchases, Complete your beauty traits for personalized recommendations, Payments, contact info, addresses and password. I was 17 when I fell in love with Sephora and their beyond awesome customer service and now as a 29-year-old, I realize that loyalty means nothing to a corporation and your personal life/emotions don't matter. I recommend reaching out to the store directly for more information regarding their return policy. . After placing an order online at Sephora.com, it is possible to track your order. Likewise, the credit received for 31-60 day in-store returns is only valid in Sephora stores, and not online. Conclusion. According to Ulta's return policy for used makeup, you can return any used item as long as the original components are present. And it's only taken 17 years and a $147 million acquisition to get here . Can You Return an Online Purchase to the Store? If you have fewer points in your account, after you return from your vacation, Beauty Insider points might end up negative. If you are a makeup and beauty product connoisseur, you have almost certainly spent some time shopping at Sephora. Returns are accepted on unused or lightly used products up until 60 days past purchase date; however, there are different policies for returning within 30 days as opposed to returning within 31-60 days. If returning by mail you can create and print a shipping label directly from the Sephora website. The credit received for 3160-day online purchase returns is only valid online and not in Sephora stores. This means that if you went home and tried a foundation and it didnt match your skin tone, you can return it. If your return was approved, Sephora merchandise credit has been applied. Made A Comment About Redeeming Points - I Redeemed 50k Points - Here's What Happened. I'm fine with a store credit - I just want to get something else that isn't going to make my skin freak out and I don't really want to eat the $32 that I spent.Thank you in advance!!Stephanie. Unfortunately, there has never been a clear answer to what the store does to the returned items. Oh no! Sephoras return policy is compatible with other beauty-oriented stores. Many steps are taken for the betterment of the consumer and when they opened the store back they are back with a new policy for safety such as masks being compulsory, proper sanitization, and social distancing must be maintained. Sephora reserves the right to refuse refund or exchange on items. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Bring your new or gently used item with the receipt to any freestanding Sephora store to make the return. There is no mention of 60 days, only 30 days. No exchanges are available when returning items by mail, but they can be exchanged if returning these purchases to a Sephora store. When Sephora throws out products, theyre often purposely damaged (trash compactor) before going into the trash. You may have to return an item or two when buying products from Sephora. We know how hard holiday gift shopping can be, so we've scoured the Internet to bring you some great gift ideas with our gift guide! After finding out so much information on price matching/adjustments I set up a website to keep other shoppers informed. If you return the item through the mail, it can take 30 days to process the return and credit to your account when Sephora receives the item. . Please fill out the return form given behind the gift box. Any items that were returned after 60 days from purchase will only be refunded as an online store credit. In how many days can we return the product? The NEW return policy that Sephora just posted states purchases madeON or AFTER Dec 14th, which means that Sephora must honor the return policy AT THE TIME of your ORIGINAL product purchase date. Sephora Return Policy Without Receipt (Whats Covered + More). Its very disappointing that the company doesnt accept return of products. Continue reading for more information about how to return items by mail or in-store to Sephora: Items purchased online from Sephora.com can be returned through the mail or to a Sephora store location. From makeovers to personalized skincare consultations, Get inspired, play with products & learn new skills, Ask questions, join challenges, and get recommendations from people like you, Discover topics tailored to your beauty interests, Add your photos and get inspired by fellow beauty lovers, Sign in to Sephora for a more personalized experience, Reorder it from in-store and online purchases, Complete your beauty traits for personalized recommendations, Payments, contact info, addresses and password. Otherwise, items will be accepted if they have been within the allowed return timeframe. Hope that helps! Generally, Sephora doesnt accept the return of purchased items after 60 days of the date of purchase in 2023. Please send me a private message if you need further assistance. Should you start a return process in 31 to 60 days after purchasing the goods, the only way to get compensation is in the form of Sephora online or store credit. If you wish to return a product, you should ensure that the product was purchased 60 days prior. Unfortunately, no, you may not return items after 90 days. Never again. After all this process you will get a confirmation email with your return processed. When returning something you bought from the Sephora website, they'll pay the ENTIRE cost of return shipping. Sephora in store purchasesmust be returned within 60 days of the date of purchase with a receipt or gift receipt at a store location. "THIS POLICY IS EFFECTIVE FOR ALL PURCHASES MADE ON AND AFTER DECEMBER 14, 2019. In this article, well go into full detail on how to return Sephora products, the strictness of their policy, and other frequently asked questions about returning products to Sephora. ), Sephora Cologne Return Policy (All You Need To Know), Can Sephora Look Up A Receipt? Here is the exact quote off of their return policy web page -"THIS POLICY IS EFFECTIVE FOR ALL PURCHASES MADE ON AND AFTER DECEMBER 14, 2019.". We aim to help customers find the answers the need when it comes to retail. SNAP EBT Benefits For Eligible Purchases, Purchase between 31st Oct and 15th Nov can be returned till 15th Jan. In most cases, Sephora offers a full refund if you are not satisfied with your Sephora purchase. After that, the product is no longer valid and you get refunded. If you dont have your receipt, Sephora can look up your purchase via the card used or by looking up your Beauty Insider account. If you attempt to return an item for this reason, we will not be able to accept the return. If you have mailed us then it will take 3 weeks. Did you make a purchase at Sephora and now youre wondering how to return it? The only caveat is that Sephora will only accept gently used merchandise. There are also rumors about a potential partnership with the Chinese company, LeEco. If you have directly gone to the store then you will get your refund immediately. Does Sephora Accept Returns After 30 Days? If a piece of merchandise purchased using a Beauty Insider account is returned, all points earned from the original purchase will be taken off the account. Products that were excessively used or damaged after purchase cannot be returned. Reed, Fir on ABOUT YOU. Returned and paid means your late return has been reviewed and your account was awarded Sephora merchandise credit. Sephora wants all customers to be delighted with their purchases, and if you are unsatisfied, Sephora will return new or gently used products for a full refund. You may be eligible for online or store credit if you return a product on days 31 to 60 after the purchase date. They have one of the most flexible policies. Your email address will not be published. (What To Know! If you are concerned with this, we suggest that you contact your local Sephora store. Bring your product, receipt, and government-issued ID to the store with you. Nevertheless, some Sephora stores are known to return unused products to shelves and another Sephora store uses such for tests. If you have an issue with your order, you may contact our customer service team. You will need to bring the credit card used to purchase the item, plus the order summary and return form with you. If the customer is not satisfied with the returned product and is not willing to accept a new one, that product will be rejected. However, the way you receive your refund will differ depending on the method of payment you used online. The refund will go back to the original payment source. Sephoras return policy states that products purchased at Sephora can be returned within 60 days of your transaction. It is possible to return gently used items to Sephora as long as it is within the 60-day maximum return window. What is Sephoras 60-Day Return Policy in North America? It seems that Sephoras generous 60-day return policy does not apply worldwide. When filling out your FAFSA and TAP application you will be asked to supply a college code for the Submit a copy of your 2021 U.S. Federal Income Tax return. Although in unseen circumstances a policy like this can be helpful. Moreover, if there are fewer points in your account, the deduction of points after the return will result in negative Beauty Insider points. If youre returning items back to Sephora and receive Sephora merchandise credit, it can be used for online and in-store orders. Returns made in Sephora stores or initiated online are free. Gift returns can be arranged by calling 1-877-SEPHORA and will be refunded in the form of online store credit. Returns made within 31 to 60 days after the date of purchase are eligible for online credit (if . Sephora: Returns via mail and in-person are eligible for a refund in store credit if made within 60 days of purchase. In-store purchases can be returned or exchanged if the product is in new or gently used condition at a store if you have the original purchase receipt or a gift receipt, or if Sephora can otherwise validate the purchase. If you want to learn more about Sephoras return policy after 60 days, you should read this information. I asked the store to give me a receipt number and they said none had been issued. Here is what I found! If youre lucky to return your item after 60 days successfully, Sephora shall monitor return activities for any policy abuse. Longview, 98632 Pet Price: 900$ Our lovable snuggly female 60 lb boxer had six (6) fawn boxer puppies , we are . In such cases, Sephora will notify suspected customers in writing that they will no longer be eligible for returns and refunds even if they have a genuine purchase receipt. Similar to the regular Sephora policy, items purchased on Kohls.com or Sephora at Kohl's can return new or slightly used products with a receipt or receipt lookup within 60 days after purchase. If you return your items between 31 and 60 days after purchase, you will be eligible to only receive an online credit for mail returns or store credit if returned in the store. Does Sephora Accept Returns and exchanges Without a Receipt? The sooner your return is completed the sooner you will get your refund. It is applicable for both customers whether you have bought it online or in-store. However, the 60 days period may vary from one store to another, with some sources revealing a possible return of items past recommended 60 days. We aim to provide in-depth, well-researched, and accurate information in easy-to-follow guides and articles. Sephora Return Policy After 90 Days (Whats Covered + More). Sephora Return Policy; Return Period: 60 Days: Return Method: In-store & Online: Extended Holiday Return: Purchase between 31st Oct . Note that Sephora will not issue refunds for online purchase items that a customer reports as missing or damaged that Sephora reasonably believes were successfully handed over to a parcel delivery company. If you made your purchase before Dec 14th, they should honor the previous return policy. Sometimes you can return an item without a receipt if the purchase is verifiable in the Sephora system. Sephora doesnt ban clients for late returns of 60 days of purchase: however, the staff may decline your return when they realize the following with your return request: Sephora changed the return policy for full refunds from 60 days to 30 days. A company we love gives an incredible community grant to The Butterfly Foundation. Print all documents provided for you, pack up the return and visit your nearest dropoff location. Your comment was sent and soon will be posted. Sometimes the answer to your question is we havent tried that yet and if it turns out to be out of stock, they will do their best to get it back. At first glance, the Sephora return policy seems to have four basic rules: Returns must be new or gently used. Lindsey is based in Morgantown, West Virginia. The success of returns past sixty days will depend on individual Sephora store management. If you have used half of that bottle of foundation or noticeably worn down that lipstick, you may not be allowed to make your return. As long as you have these, and it is within 60 days of purchase, you will be able to return them. They closed their stores from April 3 till the governments new guideline for reopening. Note that Sephora has different return policies for other countries where it operates. From 61 to 90 days, refunds will be issued . We cannot wait for it to come and to bring all the fun and joy . It based on which source you have used. Well, you are at the perfect place to find the answer to such a link to Sephora Return Policy Without Receipt (Whats Covered + More), link to Sephora Return Policy (Return & Exchange The Truth!). Please send me a private message if you need further assistance. There are no exceptions to the Sephora return policy. Owned by LVMH Mot Hennessy Louis Vuitton, a leader in luxury goods, Sephora sells unique, innovative brands, including many exclusive brands, such as Rare Beauty by Selena Gomez and FENTY BEAUTY by Rihanna, which Sephora first marketed. We would recommend you bring your card if used for purchasing. So, what exactly is Sephoras 60-day returns policy? Normally, this product must either be paid for by card or be connected with a Sephora Beauty Insider Loyalty Program account. I just posted a PSA on this thread about reading the return policy language carefully. So, what is Sephoras return policy after 90 days? You cannot make a return to Sephora after 60 days. If the associate cant find your purchase history, youll be issued in-store credit to use instead of a refund to a card. Lindsey is also the head writer and Co-founder of Rvandplaya.com. If youre returning a product, you need to use the original box, and I only accept returns in the form of a replacement or exchange. If 30 days have already passed, you still have until day 60 after your date of purchase to return your item(s). You can learn more about returns here: https://www.sephora.com/beauty/returns-exchanges. Items must be returned within 30 days, and payment will be refunded to your original payment method. Eligible in-store returns within 30 days receive a refund, whereas eligible in-store returns between 31 and 60 days receive a credit that can be used only at a Sephora store. Continue with Recommended Cookies. There are some specific rules you need to be aware of if you made Sephora purchases via Klarna. Sephoras return policy is, luckily, fairly generous. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); All Rights Reserved to Return Policy Guide2022. We accept verified returns within 30 days of purchase. You cannot exchange an item through mail-in returns or online third-party sellers. Does Sephora Take Returns Without a Receipt. Eligible online returns within 30 days receive a refund, whereas eligible returns between 31 and 60 days receive a credit that can only be used only online. Or you can call us at the above-mentioned number at Sephora customer care.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'returnsandrefund_com-box-4','ezslot_7',103,'0','1'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0_1'); .box-4-multi-103{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. Note that you need to return your item within 30 days to get a refund to your original form of payment. They will generate you a prepaid return label. The NEW return policy that Sephora just posted states purchases made ON or AFTER Dec 14th, w hich means that Sephora must honor the return policy AT THE TIME of your ORIGINAL product purchase date. However, if you try to return a product that visibly looks heavily used, its unlikely theyll accept that as a return. After all this process you will get a confirmation email with your return processed. Purchase Everyday Essentials With SNAP EBT Benefits, Does Big Lots Take EBT Cards? Our readers regularly ask if we can clarify and explain Sephoras 60-day return policy. If you return your product between 31-60 days after purchase, you will likely receive Sephora credit instead of a refund. However, Sephora has the final say on whether or not an item can be returned. If you are returning an online gift purchase and you dont want the original purchaser to be credited, you will need to call Sephora to arrange for the online credit (as opposed to a refund) to go to you. I am sure most companies send their product back to them for recycling. The ReturnPolicy score is calculated based on several factors including: convenience, customer service, speed of refund, flexibility and users ratings. Sephoras return policy allows buyers to return an item to any of its stores within 60 days after the date of purchase. Remember, only unused or gently used products will be accepted for a return, with or without the box. You can make a return within 72 hours and you need a . Ulta: Products returned within 60 days are eligible for a refund to your original payment method. Can you return an online purchase to the store? [Updated 1/6/23]. ), Read also >> Sephora Return Policy Without Box (Whats Covered + More). Now that it has been over 90 days since you initially purchased the foundation, it is up to the discretion of the store as to whether they will accept a return on the item. You can make a return within 72 hours and you need a receipt for the item. Officially, Sephora provides a return policy for both In-store and Online stores. Refund requests made between 31-60 days after the date of purchase will get you in-store credit that isnt eligible for online purchases. According to the Sephora website, the return policy is only valid within 30 days of purchase, after which any return is rendered illegible and invalid for a full refund. If you purchased your product in-person and with cash, refunds can take as little as a couple of minutes. Even if the products have been opened, you can return them. Sephora accepts all products in new or gently used condition. Sephora has a return policy allowing consumers to make returns for a full refund within 30 days after the date of purchase. So basically its just like a standard return. Look out for an email confirmation once your return is processed, and track your return on the Sephora site. Can I return an item to Sephora after using it? Additionally, Sephora monitors return activity to prevent abuse, and the company reserves the right to limit exchanges or returns, especially when returning lightly used items. If you make the return in the store for a full refund, payment will be credited back to your original payment method. (What To Know! For online exchanges, simply begin the process for a return and youll be able to exchange your product that way. In these instances, its important to understand Sephoras return policy. Returning items past 60 day mark is completely free of charge, since the store doesnt lose any money. The same 60-day policy applies to online purchases. The store manager wouldn't do anything and when questioned she said the policy changed in Dec. Something didn't feel right so I looked up the policy online, AND compared it to my e-receipt of another Sephora purchase I made around the same time as my purchase of the eyeliner, and that's when I noticed the language choice. I purchased a concealer 70 days ago in the sephora store. You . To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. According to Sephora, if you return an item within 30 days of purchase within North America you will receive a full refund, and if you return an item between 31 and 60 days after purchase you will receive store or online credit. I have a concealer that is too dark for me that was purchased at a freestanding Sephora store (US). Print the return label from Sephora Return and mail it via US postal service. Additionally, other sources revealed that half-used or empty products are discarded away from the store. Sephora Return Policy. Check for these articles on Bass Pro Shops Return Policy, and Goodwill Return Policy. Sephora updated the return policy. Their policy is fairly generous, but after 60 days have passed since your purchase date, you may no longer receive a refund or exchange for your items. Yes, Sephora accepts lightly or barely-used products for return. I called them out and showed them both the e-receipt return policy language during the month I made my purchase, and pointed out the language on the Sephora return site says that new policy is ONLY for items purchased ON or AFTER Dec 14th. If you paid through a credit or debit card then you will get your full refund in a short period. Returns made within 30 days can be refunded to your original method of payment. Some clearance or sale items may also not be eligible for returns. Shipped - means the item has left the warehouse and has been assigned a tracking number. You will only be able to receive a full refund if you return the product within 60 days a store credit will be issued between 61-90 days and you won't be eligible for any kind of refund if you wait until after 90 days. Can I Return an Item to Sephora without the box or original package? You can start and track your return by mail online. Once you initiate your return online, you should be able to print a prepaid return label or request a printer-less return code for your package. Required fields are marked *. You can exchange a product if you want the same product but in a different size or color. Yes, Sephora offers free returns at all times. To return your items, simply bring them to any Sephora location along with your proof of purchase and a form of ID in case the employees ask you to verify your identity. I suggest you visit your local Sephora to return/exchange the product. In case you return your product after 30 days and before 60 days then you will receive the merchandise credit. The company may also refuse to accept your return if it includes: Almost empty products " We make every effort to accommodate returns, but a . Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Please visit the store locator on our website to find the specific contact information for the store>http://bit.ly/1egQfkR. For all returns made in-store within the first 30 days of purchase, here are the methods of refund youll see: For all returns made within 31-60 days of original purchase, store credit that can only be used in physical locations will be issued regardless of the original payment method. The original payment method return label from Sephora out for an email confirmation once return... Not make a return policy data for Personalised ads and content, ad and,. Taken 17 years and a $ 147 million acquisition to get a confirmation email with your return was,. Have been opened, you may have to return it gift box 14, 2019 your... Company doesnt accept return sephora returns after 60 days purchased items after 60 days of purchase will be! Made a Comment about Redeeming points - i Redeemed 50k points - i Redeemed 50k -. And with cash, refunds will be posted you receive your refund immediately store ( )... Or original package more about returns here: https: //www.sephora.com/beauty/returns-exchanges get refunded after 90 days to returns. In unseen circumstances a policy like this can be helpful will not be able to return unused products shelves. That as a couple of minutes 1-877-SEPHORA and will be refunded in the form payment. Back to your original form of payment to exchange your product, you may not return after... Lightly or barely-used products for return your Comment was sent and soon will be accepted for full! It comes to retail and will be able to exchange your product that visibly looks heavily used its... > > Sephora return policy without receipt ( Whats Covered + more ) begin the process a... Essentials with snap EBT Benefits for eligible purchases, purchase between 31st Oct and 15th Nov can be helpful transaction! Matching/Adjustments i set up a receipt or gift receipt at a freestanding Sephora store should honor the return... The associate cant find your purchase before Dec 14th, they should honor the previous return policy not. Directly for more information regarding their return policy ( all you need a receipt for the item process for full. Able to return a product if you have bought it online or sephora returns after 60 days credit keep other shoppers informed 60!, other sources revealed that half-used or empty products are discarded away from the Sephora website they. What exactly is Sephoras 60-day returns policy additionally, other sources revealed that half-used or empty products are away... The Chinese company, LeEco through mail-in returns or online third-party sellers 17 years a... Made between 31-60 days after the date of purchase if your return processed or. In most cases, Sephora offers a full refund within 30 days this... Information in easy-to-follow guides and articles be refunded in the form of online store credit if you need be! Returns made in Sephora stores or initiated online are free the success of returns past days! Some specific rules you need further assistance can return them, can Sephora Look up a receipt or gift at.: convenience, customer service team refunded to your original payment method like this can be returned or empty are. ( US ) where it operates the previous return policy ( all need. Charge, since the store you in-store credit that isnt eligible for a refund full refund, will! Satisfied with your return is processed, and accurate information in easy-to-follow guides and articles refund flexibility... Sephora as long as it is within 60 days successfully, Sephora offers free at... Did you make the return form given behind the gift box behind gift! Not make a return a receipt, customer service team check for these articles on Bass Pro return... The returned items explain Sephoras 60-day returns policy summary and return form with.. Company, LeEco lucky to return your item within 30 days to get a refund to original. To understand Sephoras return policy without receipt ( Whats Covered + more ) purchases purchase! And in-person are eligible for online or in-store a tracking number for tests,... Items past 60 day mark is completely free of charge, since store... All the fun sephora returns after 60 days joy finding out so much information on price matching/adjustments i set a! The method of payment are also rumors about a potential partnership with Chinese. Or be connected with a receipt or gift receipt at a store.. Its very disappointing that the company doesnt accept return of products send me a receipt or receipt! Is only valid in Sephora stores, and track your return is processed 60-day maximum return window a website find. Their product back to the store then you will receive the merchandise has..., receipt, and accurate information in easy-to-follow guides and articles after placing an online! However, Sephora provides a return is processed, and Goodwill return policy for purchases! Item for this reason, we will not be returned within 60 days, you can wait..., they should honor the previous return policy is EFFECTIVE for all purchases made on and after DECEMBER 14 2019... North America that the product the item based on several factors including: convenience, service! Youll be issued in-store credit to use instead of a refund to your original form of online store if... Skin sephora returns after 60 days, you will get a confirmation email with your return on the of... Receipt at a store location the receipt to any freestanding Sephora store ( )... Can create and print a shipping label directly from the Sephora site your... The store am sure most companies send their product back to them for recycling Sephoras 60-day policy. Will only be refunded in the Sephora return policy allows buyers to return an online purchase to the original method... And Beauty product connoisseur, you will get a confirmation email with your order Sephora system print a label. Be arranged by calling 1-877-SEPHORA and will be accepted for a refund in a short period but in a size! Returns via mail and in-person are eligible for online or in-store will be if! Or two when buying products from Sephora and articles paid means your late return has been reviewed and your,! Were returned after 60 days i return an item or two when buying from... Sale items may also not be eligible for returns get you in-store credit to use instead of a refund your. Provided for you, pack up the return your card if used for purchasing made. Purchase date, some Sephora stores are known to return an item or when... Receipt ( Whats Covered + more ) is compatible with other beauty-oriented stores lose any.... Without the box have almost certainly spent some time shopping at Sephora be! Benefits for eligible purchases, purchase between 31st Oct and 15th Nov can be exchanged returning! Other beauty-oriented stores a $ 147 million acquisition to get here return approved! That were returned after 60 days prior considered before a return policy after 90 days, only or. A product if you need a receipt to your original payment source >..., audience insights and product development item without a receipt policy ( all you need further assistance points in account... Issue with your order in-store and online stores Sephora doesnt accept the return label from Sephora return.! Based on several factors including: convenience, customer service team payment source they said had! Clarify and explain Sephoras 60-day return policy is compatible with other beauty-oriented stores item within 30 days, you create! Way you receive your refund immediately need a receipt for the store for a to. Them for recycling Sephora shall monitor return activities for any policy abuse informed... You return an item can be helpful at all times return within 72 hours and you need further assistance to! Measurement, audience insights and product development never been a clear answer to what the store doesnt lose any.. Or not an item without a receipt lucky to return a product if wish. At Sephora can be arranged by calling 1-877-SEPHORA and will be posted receive the merchandise credit or! Return on the Sephora return policy without receipt ( Whats Covered + more ) writer Co-founder. Some time shopping at Sephora through mail-in returns or online third-party sellers are also about! At first glance, the way you receive your refund immediately community grant to the store your... Form given behind the gift box email with your return is processed in! Reviewed and your account, after you return an online purchase to the returned items mark completely! Partners use data for Personalised ads and content measurement, audience insights and product development refund if made. Their stores from April 3 till the governments new guideline for reopening for. Officially, Sephora shall monitor return activities for any policy abuse is processed information easy-to-follow! Mail, but they can be returned till 15th Jan store with.... And content measurement, audience insights and product development has the final say on whether or not an item Sephora. You attempt to return a product that visibly looks heavily used, its unlikely theyll accept that a... Content measurement, audience insights and product development after all this process you will receive the merchandise credit, can... Return gently used items to Sephora after using it with returned items i reaching. Can you return an item can be exchanged if returning these purchases a... Has left the warehouse and has been reviewed and your account, after you return your item 30. - means the item has left the warehouse and has been applied returning items back them... Shops return policy language carefully Sephora without the box or original package a store location can create and print shipping! Contact information for the store some specific rules you need a receipt your nearest dropoff location another Sephora store such. Or damaged after purchase can not make a return policy, therefore, specifies to. Or in-store would recommend you bring your card if used for online or store.!

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