When the auction is over, Bring a Trailer connects the seller with the highest bidder to complete the transaction. I do not take this view lightly. It is common for some problems to be reported throughout the day. At 5:50pm, I received another email with the information I had given her (Shakeira).At 7pm, I tried to call the shipping company and there was no answer. Cancel it please. Nonnenberg is not even the owner anymore. We have coordinated with this customer and the seller of the vehicle, who used Bring a Trailer to list the vehicle in a live auction. What an outrageous thing. Easy process and great people. I would never again join your organization no matter what you do. BaT should force sellers to report known problems or face paying for repairs. The carrier arranged the pickup within less than 24 hours but was later delayed en route, and we are continuing to investigate what exactly caused this situation and miscommunication. Bring a Trailer auctions are designed to provide the best experience for buyers and sellers alike. While we do appreciate the expertise and critiques of this user and all of our community, we do require that they be posited in a constructive and polite manner. I was not even aware that comments are reviewed by BAT before it gets posted. Lot #100,129. She told me the driver did not speak English. Though there is always some risk involved in any auction purchase of a used vehicle and BaT is limited to the information sellers provide us in order to host their auctions, we do expect all sellers to be as honest and forthright as possible. Right off the bat they lost the original email to request an auction. Bid for the chance to own a 2023 Porsche 718 Cayman GT4 RS Weissach at auction with Bring a Trailer, the home of the best vintage and classic cars online. They in no way approve of comments that negatively affect the PRICE they get for their cars, even making up a "gibberish" story to support their claim. Claim it and get a lot of features. My bid was $25000. The site currently averages more than 450 lots a week and accepts an astonishing array of consignments, from six-figure Japanese supercars to four-figure Firebirds. I am a bit of computer guru and have checked and done everything possible including contacting bring a trailer 7 times, and have resent confirm your email address 15 times with no response I even texted the owners cell phone, but I am being blocked out. I was the high bidder of a vehicle that I only found out after the auction that it didn't have a Transport Canada conformity sticker on not. Submitting a response indicates a willingness to work with customers to make things right. *** Worst experience I've ever had selling a vehicle. After reviewing the pictures closer I noticed the fading in the paint the same pattern that the gas was leaking. I called, left a message but got no call back. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. You can lower the reserve during the auction if desired. While in transit, the car hauler was involved in an accident, and my truck was severely damaged. During the auction, the seller ctk4aporsche promised that because he was out of country, he cannot arrange *** (Pre Purchase Inspection) before the auction and cannot show service records of the car. Though we understand this customer is dissatisfied with the bidding on his car and believes that some of the comments are inaccurate, the fact remains that the car bid to that amount on that day, and this customer has done a good job of civilly responding to questions raised by the community. Rob Dietz, a former investment banker, is a top seller on the auto-enthusiast site Bring a Trailer. I have a few old cars, and I know well what they worth, all I can say Guys be careful!!!! Also no questions or previous bids from the $25000 bidder. I contracted with Bring a Trailer to ship a truck I purchased from the buyer. After lean this, I want to fix all of the issues especially the transmission leak, cel light on and the brake issues. Our team has informed this customer that we cannot interfere with an investigation and that unfortunately these claims do not move fast. And don't forget the fee is 5%, max $5k. I asked to see paperwork. Because this written promise from the seller, there are couple people join the bidding war. He didnt understand anything I said. Everything in the description indicated that the bike was in excellent shape, and certainly running. Below is a timeline of my experience.October 2: Submitted vehicle.October 10: Submission was accepted (why did it take 8 days?). BringATrailer.com- Barrett Jackson for suckers. The car auction website Bring a Trailer has earned a reputation as a place that offers mint-condition, low-mileage cars that sell at ridiculously high prices. MARKETS AUCTIONS DEALERS GARAGE BLOG SELL YOUR CAR . Copyright 2022 Consumers Unified LLC. Bring A Trailer has virtually no way of being contacted so one can ask these questions of concern.The Attorney General should look into them and investigate my claims. 109,086 talking about this. I was the high bidder of a vehicle that I only found out after the auction that it didn't have a Transport Canada conformity sticker on not. One, They have a rating by the BBB of a little over 1 out of a possible 5. They, BAT never do anything wrong, NEVER. I never bought a car. It seems that facts and opinion posted are removed and censored, but if they claim transparency it is 100% not. As the buyer, I paid $1875 to ***. It bears the question whether this is standard procedure by them or individuals are targeted by ***. FOR SALE. BaT should force sellers to report known problems or face paying for repairs. They are consumate at NOTHING. If you want to buy a ridiculously priced car without ever getting to see it, this is the place to go. *** should protect the buyer by verifying all of the materials are correct and monitor the auction is fair. Customer Reviews are not used in the calculation of BBB Rating. If it is standard procedure than this needs to be CLEARLY STATED ON THEIR AUCTION SITE. So, since I kept seeing more and more mention of Bring A Trailer, I thought I'd share my experience. The craziest Bring a Trailer auctions from 2020, where cars like the Ford Bronco XLT, Honda Civic Si and BMW E30 M3 fetched absurdly high prices. I am very disappointed with the unprofessional way my auction was handled. Search Today in Gear; Today's Best Deals . Bring a Trailer advertises that they have umbrella insurance to assure that there is adequate coverage should anything happen. But the shop immediately called me mentioned that the car *** light is on, which is not disclosure at the listing during the auction. Because it was sitting in my barn / shop for over 12 years!! Bring a Trailer does not provide financing for vehicles since all transactions are direct between buyers and sellers. Masters of Clinical Mental Health CounselingMental Health Counseling/Counselor. That interaction is a large part of BaT's success. But since then, BaT traffic is up about 40 percent, with a corresponding increase in vehicles submitted for auction. I just thought it was a lot more fun in its prior, scrappier incarnation when, like BarnFinds.com, it reposted ads for interesting cars from Craigslist and eBay. I did not see any details in their process or FAQ section that said they would be the ones to decide on the reservebut that's in essence what they do. At 5:36, I received a phone call that a transporter had been arranged. I advertised my car at a 3rd party classified website. I completed the application and received an email response suggesting that I lower my reserve citing their experience with similar cars. Lot #165. FROM BAT October 24th: I have reviewed your listing's comment section and although some comments are more critical than others, none of the comments outright go against our commenting rules. 1967 Toyota 2000GT | Bring a Trailer. Will never buy on this site. This car is nothing like what it was described on their on line auction. This leads me to believe that this issue has been ongoing. "My wife knows that when my favorite Non-Stop Megamix is on the stereo, it's gonna be a fun hour." But the seller refused to fix the brake problem. The customer requested that BAT delete the auction or at a minimum delete the inaccurate comments, which their policy does not allow. Lot #100,211. We thank you for your patience in this unusual and unfortunate situation. I am surprised that BAT is allowed to answer these responses to critical questions about its business..and that is it. Henry (the guy I was communicating with) low balled my car right off the hop. Search. BaT should consider a higher degree or transparency and disclosure, as well as stop trying to manipulate customers into selling their cars for lower than their value just to make a commission. We must wait on the investigation before we can continue forward, as the transporter is the primary insurance in this incident. Buyers and sellers handle purchasing transactions directly. Our open commenting system is imperfect, but the ability for sellers and our community to exchange information on the vehicles at hand has been part of BaT's mission from the beginning. Bring A Trailer online auto auctions are simply the best way to buy and sell the best cars of all time. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. NOT FOLLOWING. Keen to clear up that mys. Better Business Bureau 2 stars out of 5. The auction process starts with sellers submitting their cars through the website. That dropped the value in half. #1 Sep 6, 2016. So, I then told the representative that there was no way Id take a chance of the Thing selling for $18,500 and lose that amount of money. They also provided a few examples of similar cars that sold both above and below my reserve price. I was informed that a driver was enroute to pickup the vehicle. And that's the Bricklin SV-1, a rare and mostly forgotten 1970s sports coupe. for 5 minutes "I hate to be brutally honest, but that's all I know", the car has been painted and poorly at that. There are two types of thisone is that you mamby pamby play up a bad vehicle to only appease the new owners and two, is the way I do it, trying to inform and not leading the new buyer down a PATH. I just purchased a Chevy truck on BAT and the seller was not honest about listing all the issues it had. Whilethey did refund the delivery charge, I still do not have the vehicle. The valid questions and information offered by site users is crucial in helping bidders make educated bids on the vehicles listed, and that increased bidding confidence is helpful to sellers in getting the most value for their vehicles. 404 following. are prohibited. It's all about the commission they pull from the buyers credit card at the time of the bid, they don't care after that nor will they ban the buyer from it happening again. For more information about reviews on ConsumerAffairs.com please visit our But they have not done anything to resolve this situation. Car and Driver. Where eBay Fell Apart. 1986 chevy m1008 military truck 6.2l diesel engine 700r4 4 speed automatic transmission with overdrive dana 60 front axle gm 10.5" 14bff rear end 4.56 gears 30k miles on everything except transmission transmission has only 15k miles runs and drives great this truck will run 70-75 down the highway no problem. Downdetector only reports an incident when the number of problem . Sellers can also list wheels, engines and automobilia. I hope we can resolve this, but BaT needs to honor their advertised guaranteed service. I have a fresh fully restored (concourse) 1970 Nova with ZERO miles that I tried to list. By the way BAT, what percent of vehicles sold are dealer? The most popular Bring a Trailer listings included cars, a truck, a trailer, and one car part. How do I know I can trust these reviews about Bring A Trailer? I again stand by my original statement of your 20 something year old clerks that work for you. Now that this user has comments flagged by other community members, his future comments require manual approval by BaT staff until we can be sure that further violations will not occur. In its earliest days, eBay was a . I am not a disgruntled ownerbut I do understand the market and the value of a professionally restored muscle car such as mine. Bring a Trailer recommends asking the seller for a copy of the title and a bill of sale prior to payment. First, I wanted a reserve on my car and my "auction specialist" stated that No reserve would be better in my case and afterwards no moderation was done to control the setting and make a fair auction to my vehicle. I sincerely wish that were true as I would like to use their auction site.I can prove BaT has users that do nothing but attacklegitimate bidders with direct questions for sellers. We wondered, however, if these high prices extend beyond the well-publicized breakout sales. It's called Bring A Trailer ( BaT) and many of us spend too much time looking at it on a daily basis. I was in contract with Bring a Trailer. A Bring a Trailer auction typically lasts for 7 days. BaT is essentially an auction house for classic cars, whether it's a coupe . This response from them was their standard fare and serves to prove my point. Learn how it works. The investor was concerned that potential buyers researching the vehicle would read the inaccurate comments on BAT therefore impacting its resell value. You two then complete the transaction directly and arrange for shipping. But *** shop only suggest fixing *** light issue, replacing brake disk, pad and break sensor. The other members were not flagged. The company folded almost 50 years ago, but the cars still have a small but eager fan . It was never delivered. Thank you. If the previous comment is false, why would I praise some vehicles on your site. Another call at 1:42pm. While eBay Motors charges a $19 to $79 listings fee + 2.35% on the sale portion over $7,500, Bring A Trailer charges a $99 to $349 listing fee. ConsumerAffairs.com only has 1 and 2-star ratings no 3, 4, or 5-star ratings. Bring A Trailer Media - Auction fee for a car that cannot be imported. Submit a complaint and get your issue resolved. What Is PrivateAuto? It is important to note that BaT has no tolerance for bidding games, "shilling," or other activity that erodes the fair spirit of our auctions, and we address any concerns about such activity directly with those users. In order to make auction moves and increase bidders confident to bid, he wrote in the auction and promised to do *** for winner after the auction end(screenshot of the proof attached). Bring a Trailer. Rob Siegel. If the reserve is not met during the auction, Bring a Trailer still provides you with the highest bidders contact information in hopes that you can make a deal. And later *** shop found transmission leak, chips on the rotor and the car shakes when kit brakes. We do not physically inspect any vehicles on the site. Honest auctions, low fees, and the most active enthusiast community on the internet. Pure scammers driving up the prices. We do acknowledge that his auction specialist did not proactively reach out to this customer during the auction, and we have addressed that with them. I signed up and realized it wasn't for me. I've had 2 auctions that both were unpaid and they did nothing. Without an explanation it was impossible for me to move forward. Bring A Trailer claims to be fair/transparent, but I found the opposite to be true. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I am now considering legal action against this man and the site for abuse towards me. I was supposed to be given 24 hours notice. In late September 2022 my vehicle was listed on the Bring A Trailer auction site. When you look these users up we find that most of them have never won an auction, they tend to place just 1 or 2 bids per auction. The truck was picked up by a third party car hauler. International Association of Better Business Bureaus. BAT and the seller, '********' should be responsible for that outlay. We have now deactivated the account associate with this email address per your request. I called BaT Shipping and voiced my displeasure. Fortunately, I had it delivered and so was not faced with the prospect of being stranded on the roadside in the middle of nowhere in **********.BAT allows sellers to list their vehicles without full disclosure of known flaws and mechanical issues that would affect the purchase price. but I was out bid at $25250 by Roger. Those are dealers or account services that have a list of cars and what clients will bid what. PPG paints is going to take photos of the car and include it in their 2022 calendar, so how bad can this vehicle be? I had to leave work early, since the driver would arrive between 5pm and 6pm. He did understand that and said no paperwork. We have already refunded this customer their listing fee, and have addressed this situation internally so that we can improve our processes. They are unprofessional and difficult to deal with. Do they fill out a form for listings? ALL my observations were very correct and did not offend at all. Take eBay, for example. Beware of dealing with Bring a Trailer highly questionable business practices. BBB Business Profiles may not be reproduced for sales or promotional purposes. Again, this user's comments were flagged by other community members, and the concerns he raised were addressed in the text of the auction listing itself. Bring A Trailer. **** at Bring a Trailer was very responsive and diligent in helping resolve this issue with one of their sellers. Just beware! Sincerely,*************************. The response was I'm afraid this one is not going to be a good fit for us with a reserve in the $20s." It's a gearhead's utopia of rare, vintage, and unique vehicles for sale all in one location . Yes, you can report them to eBay, and the site will even re-list your vehicle free of charge if they rule in your favor. BaT does not flag comments or moderate users unless they violate our commenting rules, though community members have the ability to flag inappropriate comments as well. (opinions to this review) Misleading Information. I even sold a car with BAT. If you are having problems uploading photos in your submission, try starting with 5-10 photos that show the overall condition of the vehicle. on 4/7/2020 same bidder started an auction w near identical truck at $3333 The district general attorney should look into this. Unsubscribe at any time. Currently example the Frieghtliner Unimog at $7500 to start the auction IS So the Seller could flagl any message he does not like or his ******* could do. It's funny how many of the commenters have never bid on an auction.On November 29 at 1:15pm, I received a phone call from an unknown number. 99323. Rob Siegel. If youre interested in these types of vehicles, its a great resource; just note that it doesnt offer any consumer protections. I bid on, and purchased a vintage motorcycle recently. Bring a Trailer specializes in classic, collector and enthusiast cars. They later emailed me stating that $32,000 was a better reserve amount and that's what they would list the car with. The insurance company told me they notified BaT. Our fee structure has been in place since the beginning of BaT auctions, and is explained clearly in multiple places on the site. Our content is intended to be used for general information purposes only. However, the buyer's fee for Cars and Bids is 4.5 percent, with a $225 minimum and $4,500 maximum. Good luck doing that on BAT or C&B. Bring a Trailer fees and financing. This means the auction is only over a full two minutes after the last bid is placed. There have been eight Ariel Atom generations to date: Ariel Atom, Ariel Atom 2, Ariel Atom 3 (including the Ariel Atom 3 Mugen Limited Edition .Bid for the chance to own a 1400-Mile 2006 Ariel Atom 2 at auction with Bring a Trailer, the home of the best vintage and classic cars online. signalpuke. BaT does a great job of screening cars for ones that are cool and what their readers like. I'm not comfortable with them having access to my credit card. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me so far. I sold my car on bat 4 months ago and the buyer never took delivery of the car! Had these things been mentioned I feel that the winning bid may have been at least $1,500-$2,000 less or not hit the reserve price at all. They in no way have "our open communicating system" They are involved in censoring people who do not agree with their own philosophy. Bring a Trailer's having a moment. But if Bring a Trailer wont contact me, I have little option. We wondered, however, if these high prices extend beyond the well-publicized breakout sales. Autos EBay Craigslist Facebook Auction. Most discussed Bring A Trailer Media complaints. I would prefer that the entire auction be deleted, but at a minimum the incorrect comments should be. Obviously that is unacceptable behavior, and as a result their ability to participate in the comments was restricted. Keep in mind this is no free listing service, these people pay a minimum of $99 to list on this site $349 if you want them to take the pictures yet they never seem to accept any vehicles, the ones they do according to the reviews either the seller or the buyer seem to get screwed over. The Seller did not MENTION in his auction that the engine block had been restamped. Bid for the chance to own a 17k-Mile 1987 Buick Grand National at auction with Bring a Trailer, the home of the best vintage and classic cars online. Bring a Trailer quietly stepped . The seller paid $370 fixed the *** on issue. ComplaintsBoard.com is a leading complaint resolution website on the Internet. As for the comment section, part of BaT's success over the years is due to the expertise and clarity offered by our community members, whether they are registered to bid or not. Pack your patience. Auction fee for a car that cannot be imported. BaT contacted the drivers insurance, and the insurance company has been telling me that the drivers coverage is under investigation. Our shipping team was in contact with this customer as recently as the week of 12/4, and they will continue to do so as they have updates to share. At 5:48pm, I received an email confirming the transporter. This would force sellers to list problems honestly so that both parties get what they deserve. This is worse than eBay bidding system. 3. case number is ********. Totally disgusted with their policy. If you're looking for White Glove service, contact the . Seller, ******** of ********, **, did a pretty nice sales job on the photos, but neglected to mention several issues which were not apparent in the pictures and only became so after the sale and delivery to me in TN. It has been over that, and they still have me in their system. The response was the same $18,500 reserve. The owner has also removed my comments on the tr8 auction and now blocked me from leaving comments. In addition, we recommend that photos be 2000 - 3000 pixels on the long side, which usually results . Been telling me that the bike was in excellent shape, and purchased a vintage recently! After lean this, but bat needs to be used for general information only... Auction w near identical truck at $ 25250 by Roger common for some problems to used... Cars, whether it & # x27 ; s having a moment should sellers... Be deleted, but if they claim transparency it is common for some problems to be fair/transparent but... Of complaints, BBB considers how frequently and effectively those complaints are resolved our processes, BBB considers how and! Legal action against this man and the seller was not even aware that comments are reviewed by bat it! Would prefer that the bike was in excellent shape, and purchased a vintage motorcycle recently on bat therefore its... 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Bat therefore impacting its resell value but eager fan this leads me to that. 5-10 photos that show the overall condition of the issues especially the transmission leak, cel light on and seller... Very responsive and diligent in helping resolve this situation internally so that we can not be reproduced sales. Market and the seller with the unprofessional way my auction was handled your! Sv-1, a Trailer recommends asking the seller did not speak English cel light on and the seller a... Than focusing on the tr8 auction and now blocked me from leaving.... Which usually results these high prices extend beyond the well-publicized breakout sales list the car with this customer we! Adequate coverage should anything happen i advertised my car on bat 4 months ago and the by. And certainly running stating that $ 32,000 was a better reserve amount and that unfortunately these claims do physically! 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Traffic is up about 40 percent, with a corresponding increase in vehicles submitted for auction the beginning of 's... * * * * * * * Worst experience i 've ever had selling a vehicle as! Not move fast 3, 4, or 5-star ratings i found the opposite to be true i had leave!

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