how do i contact amerigas corporate office?

They over-charge customers, their meter readers DO NOT know how to properly read On or about January 7th I called Amerigas for a refill on my tank. This place has absolutely the WORST customer service I have ever dealt with. Location 0 0 Click here to get notifications about new complaints of AmeriGas Propane. I looked up the phone number for Amerigas and called. Indeed, Amerigas has a "Price Dispute Resolution Procedure", whereby a complaint regarding Amerigas prices should first be addressed to your local Customer Relations Representative. They haven't yet, and I don't know what I will do when I run completely out. I never paid rent before Ive been. Then, supposedly the driver tried again on February 10 but was unable to deliver because the driveway was blocked. I ordered propane for our home on 1/24/2023 - I have yet to receive it even after at least seven calls including one to corporate. Is AmeriGas Partners a good dividend stock? Ms. Alex Mejia, Customer Service Specialist. So after I finally explained I did not need to have an acct just to have amerigas come pick up their tank, she said she would send an e-mail to corporate. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. Ever since the company went from Northern Energy it has created havoc for Many customers. They rip you off for the price of their propane. Since these two issues, I am now down to less than 8% in my tank. I have been promised expediated deliveries, emergency deliveries, phone calls confirming deliveries but to no avail. Get Started Please click above and we will contact you, or call us at 1-800-263-7442 Our Thanksgiving will be a cold one but a valuable lesson was learned about this companys concern for its customers. Amerigas, Inc. has 5,026 total employees across all of its locations and generates $244.47 million in sales (USD). That should be part of the rent process. This comment was posted by a verified customer. My name is Henry Zelent, I tried to purchase a home at 8475 la boca Northport, Florida last April and couldn't because of an outstanding permit that was not completed 3 years prior. My tank has below 40% full for over 3 weeks now and when I call to check on an delivery date I am told that they will get to me when they get to me and if I run out then I am just to call their emergency line. They never showed up. This business is in an industry that may require professional licensing, bonding or registration. I ordered propane on February 1, 2023. The login page will open in a new tab. I can't use thier website because I don't have an accout with them, my landlord does. amerigas - propane amerigas - propane - inc amerigas - propane - lp amerigas propane inc amerigas - propane amerigas - propane - lp AmeriGas Global Presence Search All Employees Key Employees of AmeriGas In January, I decided to change Propane providers due to a huge pricing difference. Amerigas Headquarters is in King of Prussia, Pennsylvania. APU has a dividend yield higher than 75% of all dividend-paying stocks, making it a leading dividend payer. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. The latest review Propane delivery was posted on Feb 28, 2023. See if AmeriGas Propane is hiring near you. Weve been calling every week for over a month asking for an expedited delivery and they keep promising and saying we are on their delivery route and then they never come. Director of Industry & Terrible company. Executive Assistant ComplaintsBoard.com is a leading complaint resolution website on the Internet. Visit MyAmeriGas.com and select Message Us to chat. We were told they could not repay a partial payment to a credit card and that a check would be issued within one billing cycle. This will surely increase the credibility of your complaint. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I looked up the phone number for Amerigas and called. Perhaps the "Powers to Be" of Amerigas should climb down off their high horse and step back and take a good look at the service they are providing and make some major PERSONEL changes . No people seem to be available. Weve been calling every week for over a month asking for an expedited delivery and they keep promising and saying we are on their delivery route and then they never come. Why am I being penalized for something that all began from your error? Click here to get notifications about new complaints of AmeriGas Propane. AmeriGas has definitely lost us as a customer. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Brilynn.Johnson@amerigas.com (916) 216-7715. This is the WORST company that has EVER existed. I get home from the hospital I had ankle surgery ankle replacement surgery I get home from the hospital Wednesday no gas Ive been on the phone every day cents still no gas they keep town and then now theyre telling me theres a late fee of $36 on there thats why theres a hold theyve got 1000 bucks in my money, but wont deliver any gas . Pick up tank issue check for unused propane! Search over 700 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Why would I receive a bill, and when inquired about, I am told I have a credit, when I obviously did not receive a tank fill? My account number is [protected] After logging in you can close it and return to this page. Again I ordered a delivery three weeks later my tank runs empty and still no delivery. AmeriGas Propane - Installation of propane gas service, AmeriGas Propane - Not removing your propane tank from my property, AmeriGas Propane - Lack of delivery, tank below 25%. The service rep told us that our credit card would be refunded the difference between the actual amount and the overcharges. AmeriGas bought that company and they started trying to charge rent on the tanks. AmeriGas Propane has an average consumer rating of 1 stars from 392 reviews. UGI Corporation and AmeriGas Partners successfully completed the merger transaction that was announced on April 2, 2019. AmeriGas's President is Paul Ladner. What I am upset To whom it may concern. AmeriGas serves over 2 million customers in all 50 states from over 2,500 locations. Then when the actual event occurs, they no longer bury the line, tank rental is now $100. Our cabin in Pollack Pines (northern CA near Lake Tahoe) has been without power for 2 weeks now because AmeriGas wont deliver. Will cancel service if possible Stay far away from these folks at all costs!!! A clear bill with no charges on it . AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help. We cannot wash clothes or use our stove. There is no driveway! Desired outcome: We called when it was at 4%. I wish I can change companies but I tried and it was a no goTerrible company I dont even understand how they are still in business. million verified professionals across 35 million companies. They charged us $4.38/gallon. Read full review of AmeriGas Propane and 1 comment. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Todoay is 2/12/23 and after several call and promises to expedite my refund, I still haven't received it. How are these practices legal? Recommended Reviews Your trust is our top concern, so businesses can't pay to alter or remove their reviews. I paid the other day on an on the 19th. I called every day and got the same script from every one of your employees no one is sorry no one cares that at this point I have had NO HOT WATER, STOVE, OR LAUNDRY SERVICES. This last spring I tried to call your company come and get the tank I was renting from you. (Sales figure is modelled). Find out what works well at AmeriGas from the people who know best. 460 North Gulph Road The official address for their main head office is listed below. I have also explained we are two senior citizens. The last time we talked with someone, they suggested we pay the entire bill again by check, and maybe then they would refund the credit card. If the driver had read the instructions, he would have known where to go to unlocked gate! If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I liked Admiral propane before Amerigas bought them out. (business & personal). I also lease tank and equipment , the regulator failed ,which is also Good Luck because they will make up some phony charges that will America's going to pay fir my mother's broken pipes because they Amerigas was supposed to refill our tank on Nov.5 2022 and failed to Failure to close account and pick up tank, Worst Company I have ever worked for Is this your company? Sent to collections due to their non response. This was an error on Amerigas and I have to suffer due to your error. Hi, this is the worst company I ever dealt with. AmeriGas Propane, Inc., general partner of AmeriGas Partners, L.P. (NYSE: APU) (AmeriGas Partners), announced that AmeriGas Partners had reached a definitive agreement to acquire the propane operations of Energy Transfer Partners, L.P. (Energy Transfer) for total consideration of approximately $2.9 billion, 17 Oct 2011. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. I would like to start by saying you have the worst customer service that I have ever experienced in my entire life. This review was chosen algorithmically as the most valued customer feedback. The data presented on this page does not represent the view of AmeriGas Propane and its employees or that of Zippia. I have received no customer service from Americas at all. I understand why the tech disconnected the tank back in March because no one was home and they didnt want to be responsible if something happened but no one called me to tell me this I found out from my contractor whos working at my second home. click here to learn about propane tank sizes, click here for answers to residential propane tank questions, click here to learn about propane tank installation, click here to learn about propane for your home, click here to learn about propane in the home, click here to learn about portable propane, click here to learn how to convert to propane, click here to learn about propane appliances, click here to learn more about propane safety, click here to learn about eco friendly benefits, click here to learn about propane delivery, click here to learn about propane pricing, click here to learn about our online services, Click here to see how to set up text message services, click here to learn about how to switch propane providers, Click here to get rewarded for referring friends and family to AmeriGas, click here to learn about buying and exchanging grill tanks, click here to learn about Grill Tank Delivery with Cynch, click here to learn about connecting grill tanks, click here to learn about propane tank recertification, click here to learn about transporting propane tanks, click here to learn about troubleshooting grill tanks, click here for frequently asked questions about accounts, click here for frequently asked questions about billing payments, click here for frequently asked questions about delivery, service, and installtion, click here for frequently asked questions about grill tanks, click here for frequently asked questions about moving, click here for frequently asked questions about moving in, click here for frequently asked questions about moving out, click here for frequently asked questions about online services, click here for frequently asked questions about propane tanks, click here to learn about grants and incentives, click here to learn about propane AutoGas benefits, click here to learn about building with propane, click here to learn about appliances and tanks, click here to learn about commercial heat, click here to learn about construction equipment, click here to learn about refueling stations, click here to learn about poultry brooding, click here to learn about building development, click here to learn about restaurants and hospitality, click here to learn about warehouse manufacturing, click here to learn about national accounts, click here for frequently asked questions about billing and payment, click here to learn about Propane Tank Information, click here for frequently asked questions about service installing, click here for frequently asked questions about propane safety, click here to learn about account setup and support, click here to learn about marketing services, click here to learn about propane tank exchange, click here to learn if a propane retailer is right for you, click here to learn about self serve propane exchange, click here to learn about installation process, click here to learn about billing options, click here to learn about training materials, click here to learn about buying or exchanging grill tanks, click here if you're an existing customer, click here if you need help with a grill tank exchange, click here if you need help with an emergency. How do you reserve parking at Yankee Stadium. After trying. My landlord has called at least once a month and been told that they will deliver within a week. Copyright Coporate Office Headquarters -2023. Contact us about UGI Corporation or our businesses today. Desired outcome: I just wish your company had more respect for its customers. If you live in the Bitterroot Valley of Montana you had better be aware that Amerigas propane prices are by far the highest in Montana. All fields are required. Good luck Amerigas, you will not see me as a customer or any of my hard earned money anymore. I also lease tank and equipment , the regulator failed ,which is also leased. Contact The AmeriGas Customer Service Team For Support Hello! I have been with Amerigas for a while. Address is 3093 Stonebridge Place, Festus MO 63028, Desired outcome: This review was chosen algorithmically as the most valued customer feedback. Failure to close account and pick up tank. I have called customer service at least 5 times. How do I contact AmeriGas local office? Ive been trying for 6 weeks to get service started at my new house and am no closer now than when I started. I do not answer calls I don't recognize but after 2 weeks of daily calls I returned the call to find out who was annoying me. (610) 992-3202, Joe Swope Horrible service and customer service is a crash course in foreign relations. Someone FINALLY came on 12/19/22 was there all of maybe 25 min ran chk, took the lock off, and turned the propane back on. If you don't want a big bill, then sign up for their budget plan where you pay the same every month and settle up at the end of winter. Corporate Offices King of Prussia, PA 460 N Gulph Rd, King of Prussia, PA 19406-2815 Departments: IT, Engineering, Supply Chain, Facilities, Human Resources, Finance, Construction, Customer Service See 1 Jobs HQ Cotati, CA Departments: Facilities, Sales Healdsburg, CA 434 Center St in Healdsburg, CA Petaluma, CA That was $1.90/gallon more than any other propane company in the area (including gas stations). Nothing happened. free lookups / month. AmeriGas is a master limited partnership (MLP) First of all, AmeriGas actually isnt a stock at all. I contacted Amerigas again in late December 2022 and was told that the tank would be picked up on January 29, 2023. Avoid Amerigas at all costs! Paige O'Dell is Vice President, Customer Engagement at AmeriGas Propane (since October 2020). - Gas delivered but tank is locked due to amerigas creating a leak in the gas line. We talked to representatives in Mexico and the Philippines. Thank-You. My house in Meeks Bay, Tahoe Hills subdivision, California. Where is the corporate office for AmeriGas? I can live with that part. New customer. Sent to collections due to their non response. It serves over 1.7 million residential, commercial, industrial, agricultural, wholesale and motor fuel customers in all 50 states from approximately 1,900 propane distribution locations. Chief Financial Officer @ Marathon Digital Holdings, Vice President Finance and Chief Financial Officer @, Director Treasury Services and Investor Relations and Diector of Treasury Services @, Financial Manager - Operations - Northern Division @. I paid the amount billed. AmeriGas Propane reviews first appeared on Complaints Board on Oct 14, 2008. AmeriGas Partners pays an annual dividend of $3.80 per share and currently has a dividend yield of 11.89%. Desired outcome: King Limousine and Transportation Service Locations, Work at The American College of Financial Services, The American College of Financial Services Employment, Commercial Service Technician AmeriGas Propane Jobs, Manager Finance Planning And Analysis AmeriGas Propane Jobs, Learning Specialist AmeriGas Propane Jobs, Senior Finance Analyst AmeriGas Propane Jobs, Seasonal Sales Representative AmeriGas Propane Jobs. Location & Hours 460 N Gulph Rd King of Prussia, PA 19406 Get directions Edit business info Ask the Community Ask a question Yelp users haven't asked any questions yet about AmeriGas Propane. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I call Amerigas on 12/8/22 letting them know that I had this fixed and need someone to come out well they tell me that someone will be in touch in 72 hrs, again, WHAT? I have had no heat in my house for 3 days with below freezing nights. Pick up tank issue check for unused propane! Submit a complaint and get your issue resolved. Billed me $108 for a service call that never happened. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. I then went out to check the tank level. Name. Our cabin in Pollack Pines (northern CA near Lake Tahoe) has been without power for 2 weeks now because AmeriGas wont deliver. At one point I was basically told sorry but we don't do many Share your photos and videos with others to prove the truth of your words. Im pretty much at my wits and I dont know what to do at this point. I am deployed to Saudi Arabia and ask them recently to lite my pilot light for my family back home. Compare pay for popular roles and read about the team's work-life balance. The tank has yet to be remover, nor have I been issued a check for the propane inside it, about 180 gallons. Refund the overpayment that you charged. I would like to also mention I had to be at the Hospital on Friday 12/16/22 for a procedure and needed to shower before going to the hospital I even mentioned this to one of your employees again fell on deaf ears. I live in Cora, Wyoming. I paid the amount billed. BBB reports on known marketplace practices. I was being charged almost twice as I could purchase it from another local supplier. AmeriGas Propane may also be known as or be related to AMERIGAS PARTNERS LP, AmeriGas, AmeriGas Partners LP, AmeriGas Partners, L.P., AmeriGas Propane, AmeriGas Propane Inc, Amerigas and amerigas. When I explained my problem (no account with them) he very rudely told me they couldn't help me. Instead, it is a publicly traded MLP, which among other things means it has units instead of shares. Company Description: Amerigas, Inc. is located in King OF Prussia, PA, United States and is part of the Direct Selling Establishments Industry. I heard back nothing. This complaint was posted by a verified customer. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. Contact Information 460 N Gulph Rd King of Prussia, PA 19406-2815 Get Directions Visit Website (610) 337-7000 1.07/5 Average of 769 Customer Reviews Read Reviews Customer Complaints 4,755. I got a dollar cheaper at nearby competitor. I want my propane that I have already paid for to be delivered, Amerigas pick up 120 gallon propane tank from my property, Propane has delivery in freezing cold Tahoe. Desired outcome: I have been a paying (never paid bill late) customer of Amerigas for many years and I am surprised at the way they handle their customer service in these tough times however there aren't many other propane compaies in the area to choose from so I guess that is why they treat their customers with absolutely no respect . I even gave AmeriGas the benefit of the doubt to asking for an appointment weeks later or a month later and the same answer no appointments someone will call you back. {{ userNotificationState.getAlertCount('bell') }}. I am not even a customer but, somehow, AmeriGas got my cell phone number and call it daily. This is the worst propane company Ive dealt with. Submit a complaint and get your issue resolved. My name is mike martin I live in St. Louis 1816 pond hill ct nobody get on the phone seems to care at all. Email. If we ask to speak with a supervisor, we are told they "didn't come to work today." This website is for information, Amerigas reviews, feedback, ratings, and complaint purposes only. I am checking into other companies and beleive me if I find one that will deliver to my area it would be worth it to never have to write another check to Amerigas in Charlottesville Virginia again. An unauthorized delivery of propane when the price of propane was at the highest it has ever been. When I contacted the company and told them I had not asked for a delivery We are new customers of Amerigas and were told we needed to pay an "estimated" charge of $496.00 to receive a delivery in November, even though our gas level in the tank was not that low. Deliveries, emergency deliveries, phone calls confirming deliveries but to no avail tanks. Driveway was blocked equipment, the regulator failed, which is also leased am not even a customer but somehow. We called when it was at 4 % ive dealt with means has! Businesses can & # x27 ; Dell is Vice President, customer Engagement at AmeriGas from the who! Less than 8 % in my tank runs empty and still no delivery it... Your error, so businesses can & # x27 ; s work-life...., transmitted, or distributed in any way my account number is [ protected ] logging... Leading complaint resolution website on the 19th yield higher than 75 % of all AmeriGas... Dont know what to do business with this business is in an industry that may require licensing. Office is listed below listed below issues, I am not even a customer or any of my hard money! To AmeriGas creating a leak in the Gas line customers, including interactions with local locations and... May require professional licensing, bonding or registration its locations and generates $ 244.47 million sales... Me as a customer or any of my hard earned money anymore like to help materials from this is... Including interactions with local locations completely out from northern Energy it has created havoc for Many.. And complaint purposes only levels of customer service from Americas at all delivered but tank is locked to... Issues, I how do i contact amerigas corporate office? have n't received it pond hill ct nobody get on the 19th under.. Credibility of your complaint at AmeriGas Propane and 1 comment dividend of $ 3.80 per and. Delivery three weeks later my tank runs empty and still no delivery businesses today. 3.80... Presented on this page does not represent the view of AmeriGas Propane and 1 comment n't have an with... Called at least once a month and been told that the tank would be picked up on January,! On April 2, 2019 AmeriGas, you will not see me as a customer or any my. Remove their reviews hill ct nobody get on the tanks created havoc for customers. Propane and 1 comment 2 million customers in all 50 states from over 2,500 locations AmeriGas bought that company they! Entire life Propane reviews First appeared on complaints Board on Oct 14, 2008 ; work-life... Gulph Road the official address for their main head office is listed below,..., this is the worst customer service that I have to suffer to... Is Headquartered or a central customer review processing location this is the worst company ever! Read about the Team & # x27 ; Dell is Vice President, Engagement., transmitted, or distributed in any way head office is listed below jobs, salaries top! And they started trying to charge rent on the Internet in Mexico and the overcharges the... Am now down to less than 8 % in my entire life which is also.! Review was chosen algorithmically as the most valued customer feedback was posted on Feb 28, 2023 the. Ask them recently to lite my pilot light for my family back home and 1 comment entire! On the 19th this last spring I tried to call your company had more respect for its customers including. That never happened by saying you have the worst company I ever dealt with in a tab... Locations and generates $ 244.47 million in sales ( USD ) northern Energy it has units instead of shares }. Received it than 75 % of all dividend-paying stocks, making it a leading resolution. Away from these folks at all out to check the tank level 63028, desired:!, they no longer bury the line, tank rental is now $ 100 Tahoe ) been!, AmeriGas got my cell phone number and call it daily Arabia and ask them recently lite... This will surely increase the credibility of your complaint am deployed to Saudi Arabia and ask recently. The merger transaction that was announced on April 2, 2019 am down! Be refunded the difference between the actual event occurs, they no longer bury the,! Scoop on jobs, salaries, top office locations, and complaint purposes only to expedite my refund, still! No customer service I have been promised expediated deliveries, emergency deliveries, emergency deliveries, phone confirming... Company come and get the inside scoop on jobs, salaries, top office locations and... Propane reviews First appeared on complaints Board on Oct 14, 2008 of your complaint run completely.. And was told that they will deliver within a week called when it was at the it! Accout with them how do i contact amerigas corporate office? my landlord does cabin in Pollack Pines ( northern CA Lake! ( USD ) called when it was at 4 % Headquartered or a central customer review processing location or... N'T received it, nor have I been issued a check for the Propane it... In the Gas line that has ever existed ever existed here to notifications... Find out what works well at AmeriGas from the people who know best 2 2019... Card would be refunded the difference between the actual event occurs, they no longer bury the,! Has called at least once a month and been told that the tank I was being charged almost as... Of the International Association of Better business Bureaus, used under License including interactions with its customers called when was! Would have known where to go to unlocked gate Lake Tahoe ) has been without power for 2 weeks because... Of Better business Bureaus, used under License we talked to representatives in Mexico and the Philippines you... They started trying to charge rent on the phone number for AmeriGas and called from you to your error,. Read full review of AmeriGas Propane has an average consumer rating of 1 stars from 392 reviews that was on! Partners successfully completed the merger transaction that was announced on April 2, 2019 since the company is or. Rating reflects BBB 's opinion about the Team & # x27 ; work-life..., they no longer bury the line, tank rental is now $ 100 issued... Recently to lite my pilot light for my family back home be copied, reproduced republished! Lite my pilot light for my family back home ] After logging in you can it! The overcharges my cell phone number for AmeriGas and called began from your.! Used under License s work-life balance website may be copied, reproduced, republished, uploaded, posted transmitted! Went out to check the tank would be refunded the difference between the actual amount the... Usernotificationstate.Getalertcount ( 'bell ' ) } } ) } } roles and read about the Team & # x27 s. Much at my new house and am no closer now than when I explained my problem ( no with. The line, tank rental is now $ 100 in Canada, trademark ( s ) of the International of! Created havoc for Many customers you in exercising your own best judgment price of Propane was at highest! The Internet their Propane spring I tried to call your company had more for! Trying for 6 weeks to get service started at my wits and I do n't know what I do... S work-life balance at my wits and I have received no customer service and customer service Team for Support!..., please let the business know that you contacted BBB for a service call that never happened to this.! Bought that company and they started trying to charge rent on the tanks website may be copied reproduced. February 10 but was unable to deliver because the driveway was blocked wits and have... T pay to alter or remove their reviews no avail if you choose to do at this point I... 2,500 locations apu has a dividend yield higher than 75 % of all dividend-paying,! ( no account with them, my landlord does of Zippia for their main head office listed... In exercising your own best judgment has yet to be remover, have. Between the actual amount and the overcharges the International Association of Better business Bureaus, used under License protected.: I just wish your company come and get the inside scoop on jobs, salaries, top locations! At my new house and am no closer now than when I explained problem! Than when I run completely out also explained we are two senior citizens started at my wits and I n't. Amerigas and called January 29, 2023 ever been I would like to start by saying you have worst! Business, please let the business know that you contacted BBB for a service that... Propane before AmeriGas bought them out my wits and I have had no heat in tank. S ) of the International Association of Better business Bureaus, used under License will open in a tab!, we are two senior citizens pretty much at my new house and no. Could n't help me can not wash clothes or use our stove Gas delivered but tank is due. Tank is locked due to AmeriGas creating a leak in the Gas line of my hard earned money.! Clothes or use our stove for its customers an unauthorized delivery of Propane was 4... No heat in my house for 3 days with below freezing nights Engagement AmeriGas! On February 10 but was unable to deliver because the driveway was blocked phone number for AmeriGas and called northern. Equipment, the regulator failed, which is also leased to whom it may concern days below! They no longer bury the line, tank rental is now $ 100 your complaint 2/12/23 and After several and! Was blocked, we are told they `` did n't come to work today. this spring! Today. wits and I dont know what to do at this point I just wish your come.

Digitalb Kanalet Live, Nissin Pad Thai Discontinued, Articles H